My girlfriend recently dropped my MacBook Pro (but to make up for it I smashed her iPhone, oops) and it now has two dents in the top of the lid. My laptop is still under warranty, would I be able to get it repaired/replaced?
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
Understood. Tha is why I pay $40 per year to cover my MBP under my homeowners. If I believe the literature State Farm gave me, the only things not covered are:
Officially, Apple will not repair "cosmetic damage", under which dents, scratches, scrapes, etc. get classified. But strange things have been reported here (like entire Macs getting replaced for really tiny stuff). You'll have to take it in to the Store and hope for the best.
(Better yet, if the Genius Bar is staffed by guys, have the culprit take it in with a teary-faced look and explain how anguished she is for her misdeed.... š )
Unfortunately, no. Personal experience here. It is easier to live with the dent if it does not affect daily functionality. I was categorized as a "Tier 1" at an Apple Store, and it was something like $450 as the top housing needed to be replaced. Insurance is the best option for accidents like that.
steve359 wrote:
You sound like the past victim of such a tactic, Courcoul ...
On the contrary, had no sweet young thing on hand to persuade the Apple staff. Happened twice. First, the infamous peeling topcase on a TiBook, that not only affected the area around the keyboard, but also the rear lid covering the ports. Later, on a non-unibody MBP whose key caps literally went bare and lost all paint, hence no more lettering. Both cases verdict was "cosmetic, not covered". š š š
But at least never had to deal with an angry damsel hellbent on throwing the Mac out the window....
A warranty, any warranty, does not cover physical damage.
You sound like the past victim of such a tactic, Courcoul ...
Like Stedman says, warranty cover defects in material and workmanship.
Insurance covers sudden damage or loss.
Does applecare cover for dents?
