5 Replies Latest reply: Apr 27, 2012 10:19 AM by planb77
kjoeleskapet Level 1 (0 points)

My 4th gen iPod Touch no longer recognizes my USB cables. They won't work through my computers and they won't work through a wall charger. My iPod charges fine through my JBL Sound Stage, it's just a problem with the cables. If I plug either cable into my iPod, nothing happens. No beeps, no messages, no charging screen, nothing.

 

I think I can pinpoint the problem until shortly after I purchased a spare cable, but that may very well be a coincidence. I've been using a third party wall charger, so that could be an issue as well- but it has never been a problem until after I purchased the new cable (can cables "burn out"?). I'd reset my iPod, but I need a cable to do that. So far I've just been charging via my JBL Sound Stage and syncing over WiFi.


iPod touch, iOS 5.1
  • planb77 Level 7 (32,315 points)

    Did you buy an Apple branded sync cable?  Third party ones can be quite flaky so I would recommend sticking with the Apple branded ones.


    B-rock

  • kjoeleskapet Level 1 (0 points)

    One of the cables is the one that came with the iPod.

  • planb77 Level 7 (32,315 points)

    If you have tried multiple computers and multiple USB sync cables, that definitely points to a hardware issue with your iPod Touch.  Have you check the dock connector port for any signs of damage or debris that could be blocking or preventing the connection?  Take a can of compressed air and trying blowing it out and using a Q-tip or similar to clean the contacts.

     

    You'll likely need to have the iPod serviced or replaced.  If still under warranty, take it into your local Apple store and see what they can do for you.

     

    B-rock

  • kjoeleskapet Level 1 (0 points)

    Doubtful. It charges and plays music through my speaker dock as well as functions with the dock's remote, so the hardware seems intact.

  • planb77 Level 7 (32,315 points)

    Well suit yourself.  It seems you already have all the answers you need.

     

    B-rock