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fitzie63

Q: unlocked iPhone

I requested to UNlock my old iPhone from AT&T, gave them the IMEI number. Apple never did send me an email after I waited several days at all. I went back to AT&T online chat this morning & gave them the case number. She said that Apple sent me an email with instructions to unlock the phone. That was a lie! They never sent that email at all. She gave the the link with instructions to connect the iPhone to the computer (MacBook Pro) and open ITunes then Restore from a backup. Did that but my question is:

 

How can I tell if my iPhone is UNLOCKED now?

 

Thanks in advance for responding.

iPhone 3G

Posted on Apr 27, 2012 8:02 AM

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Q: unlocked iPhone

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  • Helpful answers

  • by gdgmacguy,

    gdgmacguy gdgmacguy Apr 27, 2012 8:53 AM in response to fitzie63
    Level 7 (20,762 points)
    Apr 27, 2012 8:53 AM in response to fitzie63

    Did you receive the message in iTunes "Congratulations your phone is now unlocked"?

     

    Did you try a SIM card from another carrier in your phone?

  • by fitzie63,Helpful

    fitzie63 fitzie63 Apr 27, 2012 1:56 PM in response to gdgmacguy
    Level 1 (0 points)
    Apr 27, 2012 1:56 PM in response to gdgmacguy

    Thank you very much for responding. Between AT&T and the Apple tech support, I felt like a football getting passed back & forth all morning. Each company disclaims responsibility for accurate information. I'm using a MacBook Pro and after going through the "restore from backup" in iTunes, there was never that "Congratulations your phone is now unlocked" message popup at all. That's why I started calling AT&T & Apple and ended up getting spun around like a hamster on a treadmill ~~~ accomplishing nothing. I have not tried another SIM card from another carrier but will ask my neighbor which carrier she uses. Hopefully, it's a gsm carrier (Verizon doesn't use sim cards).

     

    Do you have any other solutions to this issue please?

     

     

  • by ThatguyfromThatplace,Solvedanswer

    ThatguyfromThatplace ThatguyfromThatplace Apr 27, 2012 2:22 PM in response to fitzie63
    Level 3 (757 points)
    Apr 27, 2012 2:22 PM in response to fitzie63

    From my knowledge of the situation, the email should come from AT&T, not Apple. And instead of Restoring from a Backup, you should just be doing a Restore.

    So make a backup first of course (Right click name> Backup). Then normally click the name of the phone so you get the Summary page (with the name, storage, serial number, etc. on it), and click Restore, or Restore and Update, whichever you see.

    At the end of THAT process you should receive the 'Congratulations your phone is now unlocked!' message.

    Then once you finish setting up your unlocked phone, you can select to Restore from Backup (this option will come riiight at the end of the set-up process on the phone itself), and get all your stuff back

     

    -ThatGuy

  • by fitzie63,

    fitzie63 fitzie63 Apr 27, 2012 5:30 PM in response to ThatguyfromThatplace
    Level 1 (0 points)
    Apr 27, 2012 5:30 PM in response to ThatguyfromThatplace

    Oh my goodness .... Are you sure you're not Apple's CEO? If not, you should be very high up on the Company's career ladder.

     

    I was about to take this silly dinosaur of the 3G iPhone in to the sales manager where I bought it years ago and he was going to test it with a T-mobile SIM card to see if it was actually unlocked. I was about to head down there (a 40 mile round trip) when your message with CORRECT instructions arrived in my email.

     

    I followed YOUR instructions and, after I hit the RESTORE button instead of following that liar AT&T employee's web link instructions, iTunes automatically updated the software (there was new stuff there even after I updated it this morning) then in went into it's little factory restore iPhone dance to my Mexican cumbia music. After all was said and done (it took a super long time even with this rapid-fire MacBook Pro I bought a few weeks ago, loaded), VOILA! Up popped the long awaited message:

     

    "Congratulations! Your iPhone is now unlocked and ready for activation".

     

    I cannot thank you enough. Now, would you please go re-educate those liars working for AT&T? This experiences clinches my one year plan, i.e. AT&T is going to be dumped when the contract expires. Planning to go to a no-contract cell phone program instead. You are the best of the very best. Right now, am in the process of restoring from the backup to get all my apps, etc. back. Have a great weekend.

     

    Claire

  • by ThatguyfromThatplace,

    ThatguyfromThatplace ThatguyfromThatplace Apr 27, 2012 7:32 PM in response to fitzie63
    Level 3 (757 points)
    Apr 27, 2012 7:32 PM in response to fitzie63

    Haha, not a problem. Glad I was able to help out with the situation.

    And you have a great weekend yourself Clair.

     

    -ThatGuy

  • by thisaster,

    thisaster thisaster May 1, 2012 2:33 AM in response to fitzie63
    Level 1 (0 points)
    May 1, 2012 2:33 AM in response to fitzie63

    helo i bought iphone 4g from uk the operator is three

    my problem is how do i unlock it??

    firmware version is 5.1

    baseband 4.12.01

  • by imobl,

    imobl imobl May 1, 2012 6:38 AM in response to thisaster
    Level 5 (7,045 points)
    iPhone
    May 1, 2012 6:38 AM in response to thisaster

    Contact three. Only the wireless carrier to which the iPhone is locked

    can unlock it.

  • by fitzie63,

    fitzie63 fitzie63 May 1, 2012 8:51 AM in response to thisaster
    Level 1 (0 points)
    May 1, 2012 8:51 AM in response to thisaster

    imobi is correct. First, you must contact the carrier and tell them you need that phone unlocked.

    Before you contact the carrier:    1) click SETTINGS; 2) click GENERAL; 3) click GENERAL again; 4) click ABOUT 5)write down the IMEI number for the iPhone; And, in case they ask, 6) write down the VERSION for your iPhone.

  • by bgoggin,

    bgoggin bgoggin Sep 19, 2012 8:01 AM in response to ThatguyfromThatplace
    Level 1 (0 points)
    Safari
    Sep 19, 2012 8:01 AM in response to ThatguyfromThatplace

    I followed your steps, but never saw that message. Has this happened to anyone else? I guess I'll have to try and find a T-Mobile SIM to be sure.

  • by mtel8203,

    mtel8203 mtel8203 Oct 2, 2012 8:42 PM in response to bgoggin
    Level 1 (0 points)
    Oct 2, 2012 8:42 PM in response to bgoggin

    hi friends..

    this is minesh

    i have iphone 4s ios6

    i requested to UNlock my old iPhone from AT&T, gave them the IMEI number.I followed your steps, but never saw that message.

    can anyone help me please...

    thanks..

    my email

    mtel8203@yahoo.com

  • by mtel8203,

    mtel8203 mtel8203 Oct 2, 2012 8:50 PM in response to ThatguyfromThatplace
    Level 1 (0 points)
    Oct 2, 2012 8:50 PM in response to ThatguyfromThatplace

    hi friends..

    this is minesh

    i have iphone 4s ios6

    i requested to UNlock my old iPhone from AT&T, gave them the IMEI number.I followed your steps, but never saw that message.

    can anyone help me please...

    thanks..

    my email

    mtel8203@yahoo.com

  • by gdgmacguy,

    gdgmacguy gdgmacguy Oct 2, 2012 9:11 PM in response to mtel8203
    Level 7 (20,762 points)
    Oct 2, 2012 9:11 PM in response to mtel8203

    We can't help you.  Contact AT&T