unlocked iPhone

Thank you very much for responding. Between AT&T and the Apple tech support, I felt like a football getting passed back & forth all morning. Each company disclaims responsibility for accurate information. I'm using a MacBook Pro and after going through the "restore from backup" in iTunes, there was never that "Congratulations your phone is now unlocked" message popup at all. That's why I started calling AT&T & Apple and ended up getting spun around like a hamster on a treadmill ~~~ accomplishing nothing. I have not tried another SIM card from another carrier but will ask my neighbor which carrier she uses. Hopefully, it's a gsm carrier (Verizon doesn't use sim cards).

Do you have any other solutions to this issue please?

🙂

Oh my goodness .... Are you sure you're not Apple's CEO? If not, you should be very high up on the Company's career ladder.

I was about to take this silly dinosaur of the 3G iPhone in to the sales manager where I bought it years ago and he was going to test it with a T-mobile SIM card to see if it was actually unlocked. I was about to head down there (a 40 mile round trip) when your message with CORRECT instructions arrived in my email.

I followed YOUR instructions and, after I hit the RESTORE button instead of following that liar AT&T employee's web link instructions, iTunes automatically updated the software (there was new stuff there even after I updated it this morning) then in went into it's little factory restore iPhone dance to my Mexican cumbia music. After all was said and done (it took a super long time even with this rapid-fire MacBook Pro I bought a few weeks ago, loaded), VOILA! Up popped the long awaited message:

"Congratulations! Your iPhone is now unlocked and ready for activation".

I cannot thank you enough. Now, would you please go re-educate those liars working for AT&T? This experiences clinches my one year plan, i.e. AT&T is going to be dumped when the contract expires. Planning to go to a no-contract cell phone program instead. You are the best of the very best. Right now, am in the process of restoring from the backup to get all my apps, etc. back. Have a great weekend.

😍 Claire

imobi is correct. First, you must contact the carrier and tell them you need that phone unlocked.

Before you contact the carrier: 1) click SETTINGS; 2) click GENERAL; 3) click GENERAL again; 4) click ABOUT 5)write down the IMEI number for the iPhone; And, in case they ask, 6) write down the VERSION for your iPhone.