Turn off iTunes Match Permanently, and....

Thank you! I had let my subscription lapse. Backed up to computer, erased and restored all 3 devices. Got the devices to all say "subscribe to iTunes Match", but still couldn't sync music to the devices until I took your advice. As soon as I went to my iPhone, signed out of iCloud and signed back in, it worked!

Thank you so much Gina Bee for your suggestion. I had exactly the same problem and your solution worked like a charm. I too spent several hours trying to figure out the problem and now I can enjoy my manually uploaded playlists the way nature intended!

ITunes Match has been a nightmare! My entire music library is still showing up in my PC ITunes account database. The majority of these songs were uploaded from personal cd's and there are approximately 60 purchased through ITunes. After trying to set up ITunes Match, and beginning with the entire library on both my PC and IPod, now the only songs showing up on my IPod and IPhone are the 60 purchased through ITunes. When I click on a song on the PC, nothing happens except an ! shows up. I have removed ITunes Match from my PC, IPod, and IPhone and signed out of my ITunes account. Before all this started, the database screen said approximately 8 GB free, now says 26.97 GB free. I'm nervous about syncing, as if my music is still somewhere on the PC I don't want to lose it. Any solutions to retrieving the library would be greatly appreciated! Also, not sure about Auto backup on ICloud or This Computer and Manually Backup and Restore. HELP!!

Got it fixed after trying everything
Ok I did everything, reloaded Itunes, restored iphone, signed out of accounts on both. yadda yadda.

It came down to (after hours on customer support)
Need to reset networks settings.

Settings> general> Reset> Reset Network Settings

Enter passcode and follow prompts

I have the exact opposite problem. I turned off iTunes Match to clear all the downloaded songs off my old school iPhone 3 because I didn't want them cluttering up my tiny 8 GB drive, I just wanted them in the cloud. Now I can't turn it back on, no matter what I do. Anyone have any clue how to restart it?

Hey Steve,

So I went to iTunes store to turn off my iTunes match but it appears it's already off because the only option is to turn it on.

I've lost all my playlists on my phone but still have everything in the basic library. I'm not sure what else I can do. I've signed out and then back in -It doesn't appear as though I'm even signed into iTunes match so what else can I do?

Thanks

k

Question to anyone out there?? I turned off my auto renew and cancelled my iTunes match but am now unable to manually sync my iTunes library to my iPhone 5s as my phone continually says iTunes match turned on when connected. There is no option to turn it off and when I go into music settings on my phone it just says subscription expired!!!! Very frustrated and don't feel that I should have to continue paying for a crap program to get access to "my" music that I already paid for and that is on my computer. I just want to manually sync my phone with my itunes library like before without all the iTunes match and cloud crap getting in the way!!! Any help would be greatly appreciated!!!!!!! I've turned off iTunes match in my store settings as well as genius, I've reset my network settings, I've signed in and out of iTunes and I've read all the blogs!! Still nothing works!! Arghhhhhhhh Help!!! my opinion of Apple is slowly deteriorating day by day hour by hour!!!! this stuff should not be so difficult!!!!

Same here. Tried everything, but I still cannot sync music via my iTunes. Match is off on my devices and in iTunes, it is even expired. But I can still download most of my songs to my iPhone, but no playlists. Deeply frustrated as well... : (

I'm running OS X 10.10.5 on a MacBook Pro with iTunes 12.3.1.23 & iPhone 6 running IOS 9.1

I DO use iTunes MATCH although I'm kind of wishing I never started!!

In my case I had a whole purchased CD of "Promises Promises" as a remastered album.

After importing into iTunes from the CD only 4 of the songs went to the cloud and showed up on my iPhone.

The rest got stuck in waiting status. I'm assuming you know how to check the status or you would not be in this thread. If not there are other threads that show you how to check the status of songs in your library. It's all done in iTunes NOT in the FINDER.

So here is what I finally tried that worked after reading most of these other current comments and NOT trying any of the ones associated with moving music files around or deleting etc. Too scary for me. This took me 2 hours of research. Apple support was NO help what so ever.

Go to iTunes > Preferences > General > and uncheck iCloud Music Library & click OK

Then recheck iCloud Music Library and click OK

This seems to force your music cloud (Match in my case) to resync and clear the waiting songs.

I did have two songs that are still waiting but I think it is for other reasons and I don't care about listening to them on my phone anyway.

Hope this works for you and does not mess up anything for you.

Thanks Michael! I spotted the iCloud symbol at the head of one of my library columns, clicked on it and shut off the Cloud. Voila! All the greyed out songs with the little dotted circle went back to normal! Thanks again.

To disable iTunes Match in iTunes pull down Store > Turn Off iTunes Match.

That was very helpful. I followed your instructions and it worked for me!

Thank you.

I did this but I still have the little cloud next to some of the music on my phone. Am I doing something wrong?