Previous 1 2 3 4 5 Next 89 Replies Latest reply: Jan 24, 2016 4:36 PM by jay kent Go to original post
  • Rod_V Level 1 (5 points)

    Hi narkurs, When you say "not active" I am assumming you mean that it is says "Turn On iTunes Match"  in the iTunes drop down menu under Store instead of "Turn Off iTunes Match". If that is the case try turning iTunes match on first (on all devices), then try following the instructions from the begining to the end. That should work.

  • SBTJ13 Level 1 (0 points)

    You rule! After 1.5 hours of looking on every blog and google result, you provided me with the simplest and best of answers. Top stuff!

  • beckyboo1001 Level 1 (0 points)

    Oh man! Bless you, Rod!!! I HATE ITUNES MATCH!!! I do not understand why APPLE would design such an ineffictive service/application/solution. So happy to get rid of it and finally get my music library downloaded onto my iPhone... I mean, REALLY! UGH!

    Thanks again, Rod!

  • narkurs Level 1 (0 points)

    Hi Rod

    I've turned off Match on all three IOS devices, but when I purchase at iTunes the purchase doesn't appear in my library and i have to download it from iCloud: annoying. Any ideas?

    Was such a HUGE mistake getting iMatch, can't believe Apple would hype such rubbish.

    Thanks for all your help!


  • Rod_V Level 1 (5 points)

    Hi narkurs

    Go to "settings" on your IOS device and then select "iTunes & App Stores". Now make sure you are logged in. You should see your apple ID in the the top right box. iTunes Match should be off. Next under Automatic Downloads make sure Music, Apps and Book are turned on. Use Cellular data is optional, but without it on understand you will only be able to download if you are on a WiFi network. I have Use Cellular Data off on my iPad but on on my iPhone. With those settings correct, your purchases (Music, Apps and Books at least) should download to your IOS devices automattically. To test I just purchased a song on my iPhone and then checked to see if it was on my Mac and iPad. It was. So that should work for you as well.


    Good Luck

  • erikthered101 Level 1 (0 points)

    Hey, I recently turned Itunes Match on and I really don't like it. I turned it off on my computer and phone. How do I make sure all my music downloads back to my computer and phone? I just want everything back the way it was before I made the mistake of  buying this annoying thing.

  • erikthered101 Level 1 (0 points)

    Hi Rod, I just turned on Imatch and hate it. I tuned it off on my computer and phone but how do I get all my music back? I just want everything to be as it was before I turned on Itunes match. Thanks.

  • narkurs Level 1 (0 points)

    Thanks Rod, have done that. Will see what happens next time i make an iTunes purchase...

  • narkurs Level 1 (0 points)


    I HATE it too. Have managed to turn it off - though I've paid for a year! - but still have issues with it. The worst product apple has sold us. I can't find iTunes purchases, playlists are doubled and no way to delete them. And the new iTunes is also s**te, can drag stuff around and the overview is bad.

    Sorry, am off laoding here and not actually gving you and constructive advice, but; you have my deepest sympathy!

    Post any useful hints you may discover here please!

  • lizhatesitunesmatch Level 1 (0 points)

    thank you for this great info.  i have been reading this thread and planning to disable itunes match permanently now that i'm back from vacation (which was musically challenged and annoying because of itunes match).  unfortunately, i can't even find "turn off itunes match" in the itunes store on my computer.  what am i missing?  thanks.

  • Rod_V Level 1 (5 points)

    Hi Liz,


    The menu item to turn off iTunes match on your computer is actually not in the iTunes store where you by music and movies. It is a menu item on your computer. When you have iTunes running on your computer you should see it in your menu. If you are on a mac see the attached screen shot as an example. (Mine says "Turn On iTunes Match" because it's already off on my machine but yours should say to turn it off.)


    Screen Shot 2013-03-02 at 1.42.27 PM.png


    Here are the instructions from my earlier post to help you with the rest of the proceedure:




    Step 1: Turn off iTunes Match on your computer
    (iTunes: store >  Turn off iTunes Match).


    Step 2: Turn off iTunes Match on all your devices
    (iPad: settings > music > iTunes Match [off]).

    (iPhone: settings > music > iTunes Match [off])


    Step 3: Sign off of your iTunes account
    (iTunes: store > sign out)


    Step 4: Disconnect your iPhone and/or iPad if they are connected to your computer. Then reconnect.

    (Now you see the Sync Music dialog back and you should no longer see the iCloud message).




    Good luck.

  • lizhatesitunesmatch Level 1 (0 points)

    thank you so much for replying to my post.  i always forget the regular menu.  i turned off itunes match on the computer and all devices, signed out of itunes, turned off the automatic renewal option (and thanks for that tidbit also), turned off my computer and all devices to be safe, turned everything back on and so far, knock wood, have all my songs and no itunes match.  seriously, thanks for your time helping us sort this out.  shame on apple for doing this to its loyal customers.

  • Rod_V Level 1 (5 points)

    My pleasure... :-)


    I am sure they (Apple) will get it together with ITunes Match at some point, but they better hurry because I really don't even miss it now. And considering this thread has been viewed over 27,000 times, looks like there are quite a few others like us that are not happy with it in its current state.

  • Rod_V Level 1 (5 points)

    Hi erikthred101,


    Once you have turned off iTunes Match on all your devices, your orginal music should still be on your computer. So you really should only need to get music back onto your phone. To do that, just sync your music with your phone (like you did prior to iTunes Match).

  • ldm1473 Level 1 (0 points)

    Every time I try to turn off iTunes Match, iTunes crashes.  Can anyone at iTunes turn it off for me?

Previous 1 2 3 4 5 Next