3 Replies Latest reply: Apr 30, 2012 8:04 AM by Bob Timmons
tothecor Level 1 (0 points)

I can print on a printer via USB on my Time Capsule from my IMac but not from my Iphone or Ipad.

 

The capabilities of the Time Capsule  from Apple are misleading in this area.

Wireless printers may work - USB Not.

 

When will / has Apple sorted out this shortcoming?


Time Capsule, USB printers on the Time Capsule
  • Bob Timmons Level 10 (98,334 points)

    If you want to be able to print with your iPad and iPhone, an application like Printopia installed on your Mac might allow this.

     

    There is a free trial, so you will know in a matter of minutes whether this will work for you or not.

     

    Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

     

     

    When will / has Apple sorted out this shortcoming?

    No one one a user to user forum would be able to tell you what Apple's plans might be.

     

    In any event, it is up to the printer manufacturers to provide the drivers to allow printing. Apple simply passes them along. You might want to ask your printer manufacturer if they plan to offer AirPrint compatiblity for your product.

  • tothecor Level 1 (0 points)

    Thank you for your suggestion for resolving the issue through an IMac application. The solution I was hoping for was to address a deficiency or misled expectation in the Time Capsule not in via an  IMac or printer and was a proven solution rather than a possible one.

     

    The Time Capsule manual says that it provides “two high speed Wi-Fi Networks supporting Iphone and Ipad”. It goes on to say “With your Time Capsule you can: Connect a supported USB Printer. Compatable computers on the Airport network both wireless and wired, can print to it.”  Users need to be told if the Iphone, Ipod and Ipad are not Airport network compatable computers if this is the case.

     

    I do not expect other users to tell me what Apples plans though some do - see below. You may feel that my enquiry on a user forum may be naive but I am unaware of any other Apple forum which does address customers issues.  One would not wish to be judgmental if a business places greater value and transparency on the share price rather than the customer satisfaction index but would warn that one can not be ignored without jeopardising the other. It would be irresponsible if product managers did not frequently and regularly monitor customer and user forums to ensure that customer satisfaction is prioritised and expectations met, even if this is at odds with  a short term profit centred corporate culture. No doubt users could help in prioritising issues if invited.

     

    Clearly Apple could afford to provide a moderator on these forums and resolve some of the issues with proven solutions to problems which have been raised in significant numbers over an unacceptable time period by these customers - below.

     

    Will the iPad only print to a wireless printer, or will it print to a printer connected to the Airport Express through a USB connection?

    Pages app on my iPad will print to a wireless printer, but I don't have a wireless printer. I need to update my wireless router to an Airport Express and did not want to get a new printer too. I am hoping that I can print from my iPad to the printer connected to the airport Express. Currently I cannot print to the printer connected to my iMac unless I use another 3rd party app and I cannot directly print from Pages (or Numbers)

    Best Answer

    Any Windows or Mac *computer* on your network should be able to print to any USB printer that is connected to an Airport Extreme (or Airport Express or Time Capsule).

    The "AirPrint" feature in iOS 4.2 (for iPhone/iPod Touch/iPad) works only with AirPrint-enabled printers, of which there are currently only a few (all from HP). iOS devices can't currently print to a generic network-attached printer in the way that PCs and Macs long have.

    Apple is reportedly* working on iOS enhancements that will allow iOS devices to print to any network-attached printer, but the timeframe for delivery has not been announced. There are some third-party apps that claim to provide similar functionality.

     

    *Some "Best Answer" users seem to know what Apple is "Reportedly Working on"

     

     

    Will the iPad only print to a wireless printer, or will it print to a printer connected to the Airport Express through a USB connection?

    Pages app on my iPad will print to a wireless printer, but I don't have a wireless printer. I need to update my wireless router to an Airport Express and did not want to get a new printer too. I am hoping that I can print from my iPad to the printer connected to the airport Express. Currently I cannot print to the printer connected to my iMac unless I use another 3rd party app and I cannot directly print from Pages (or Numbers)Answer now1 Answer

     

  • Bob Timmons Level 10 (98,334 points)

    On a user-to-user forum, it is extremely unlikely that Apple will ever see your post.

     

    Even if they might, they will not respond here.....according to the Terms of Use Agreement for this support forum....which I am sure that you read.

     

    Unfortunately.....users who have not read the Terms of Use Agreement for this area....can mistakenly believe that they are contacting Apple....when they are not.

     

    If you want to provide feedback to Apple, you can do so here:

     

    Apple - Time Capsule - Feedback

     

    If you need to contact Apple for support, you can do so here:

     

    Contact Support

     

    If you have another product question about the Time Capsule, one of the volunteers here will try to help you.