8 Replies Latest reply: Jun 5, 2012 1:00 AM by PAHU
frustr8ed8 Level 1 Level 1 (0 points)

I have an Airport Extreme Base Station set up that is connected to my modem.  I purchased a new Airport Express that I have used to extend my network.  I plugged my Canon MF8050cn printer into the USB port of the airport express.  I've added the printer successfully, but when I try printing to the Canon via wifi, I get this error: 

 

"Canon CMFP Printer Driver;

Printer is not responding.

Check the printer power and connection, and then try sending printing job again."

 

Printer power is on and connected correctly.

 

As a side note, I am able to print to the printer successfully when I plug the printer into my macbook air directly via USB.  So I have two printers added, "Canon - USB" and "Canon - Wifi".  The latter is the one that gives me the error.

 

Any help would be much appreciated.  I purchased the airport express so I could print wirelessly as I'm unable to move my printer closer to the Base Station.

 

Thanks.


AirPort Express 802.11n (1st Gen), Mac OS X (10.7.3)
  • PAHU Level 6 Level 6 (15,255 points)

    The USB port on the Airport Express is causing the problem for the CMFP driver. This driver cannot be used when the printer is connected to the USB port of any Airport product.

     

    But with the MF8050cn having an Ethernet network port, my recommendation would be to use an Ethernet cable between the printer and the Airport Express. You will need to check that the printer obtains an appropriate IP address for your network - it is defaulted to do this automatically but you will need to check that it works. Once that it does have the correct IP address you can remove the previous WiFi printer and add this new Ethernet connected printer. Note that it uses Bonjour for network connections to the printer should appear in the Default Add Printer.

  • frustr8ed8 Level 1 Level 1 (0 points)

    thank you PAHU for your response.  i will get my hands on an extra ethernet cable (you'd think i'd have one lying around unused...) and try it using ethernet.  i wanted to add that i used to have this same printer set up about a year ago (snow leopard) via an older airport express (purchased back in 2007 or so) using USB and it worked fine.  my modem was plugged directly into the airport express (i did not have an AEBS). 

     

    knowing that the printer hookup via USB to airport express did work at one time on older hardware and older software/OS/driver, does your answer above still apply?

     

    thanks.

  • PAHU Level 6 Level 6 (15,255 points)

    frustr8ed8 wrote:

     

    knowing that the printer hookup via USB to airport express did work at one time on older hardware and older software/OS/driver, does your answer above still apply?

     

    I cannot explain how that was working. I've never been able to get the Canon UFR2 driver to work when the printer is connected to the USB port of an Airport device or 3rd party print server. And Apple does state that the USB port of the Airport device does not support bidirectional communication, and this is what the UFR2 driver relies on to function correctly. So I do still believe that for you to get this working you need to use Ethernet instead of USB.

  • frustr8ed8 Level 1 Level 1 (0 points)

    thank you.  i'm leaving out of town on business for about a week, but i'll try back when i get home and report back.  thanks for your help.

  • frustr8ed8 Level 1 Level 1 (0 points)

    great news!  i plugged the printer into my airport express via ethernet and it was the easiest set up so far!  added the new printer and got it working in less than 2 minutes.

     

    new problem though, i tried adding the wireless printer to my husband's mac air but it doesn't detect the printer.  how do i allow him to print wirelessly too?

     

    thanks.

  • PAHU Level 6 Level 6 (15,255 points)

    frustr8ed8 wrote:

     

    new problem though, i tried adding the wireless printer to my husband's mac air but it doesn't detect the printer.  how do i allow him to print wirelessly too?

    The setup should be the same as you Mac. If this Mac Air is also running 10.7, then with Print & Scan open and you selecting to add the printer and then with the Default Add Printer view selected, the MF8050 should be seen. If the printer is not visible, then there could be an application on his MB Air that is blocking the Bonjour protocol.

     

    But you don't have to add the printer using the Default Add Printer. If you can determine the IP address the printer has acquired then you can add the MF8050 by opening Print & Scan and selecting to add, but then selecting the IP icon. From the new menu, select the LPD protocol and then enter the IP address of the MF. The Queue name can be left blank, the Name changed to something more meaningful than the IP address and the Location left blank. Then in the Print Using menu you can browse for the MF8050 UFRII driver.

     

    If you need help with locating the IP address used by the MF then please reply.

  • frustr8ed8 Level 1 Level 1 (0 points)

    yes, can you please tell me how to locate the printer's ip address?

     

    thank you!

  • PAHU Level 6 Level 6 (15,255 points)

    On the control panel of the MF8050 use the following steps to determine the IP address.

     

    Press the Menu button

    Press the Arrow Down button 8 times until you get to System Settings. Press OK

    You will see TCP/IP Settings. Press OK

    You will see IPv4 Settings. Press OK

    You will see IP Address Settings. Press OK

    Press the Arrow Down button 2 times until you see View Settings. Press OK

    Press the Arrow Down button once to show IP Address. Press OK

     

    This will show the IP address the MF8050 is using. Write this down. Now you can press the Cancel/STOP button to exit the View Settings menu.

     

    With this IP address you can create a printer on the Mac by selecting to add a printer and then selecting the IP icon. Change the protocol menu to Line Printer Daemon and then enter the IP address. Leave the Queue Name blank and look for the MF8050 in the Print Using menu. Click OK when found and then click Add to complete the new printer creation. Now see if you can print to it.