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wandagunter

Q: When I click on my mail icon the screen goes black...???

When I click o my mail icon the screen goes black????

iPad 2

Posted on Apr 27, 2012 10:30 PM

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Q: When I click on my mail icon the screen goes black...???

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  • by nick101,

    nick101 nick101 Apr 28, 2012 12:13 AM in response to wandagunter
    Level 5 (5,113 points)
    Apr 28, 2012 12:13 AM in response to wandagunter

    Is this an iPad issue? If so, you're in the wrong discussion group, I'm afraid.

     

    If it *is* an iPad issue, then try a reset (H=hold the home and sleep buttons for a few seconds until the Apple logo appears). You won't lose any data

     

    This disucssion might help

     

    https://discussions.apple.com/message/9988033#9988033

  • by Kingdomrush hero,

    Kingdomrush hero Kingdomrush hero Apr 28, 2012 12:23 PM in response to wandagunter
    Level 1 (10 points)
    Apr 28, 2012 12:23 PM in response to wandagunter

    Try double clicking the home button and hold any app down till it swiggles and touch the minus button on every app.  Don't worry it won't do ant thing just close it.  The hold the home button and the sleep button at the ame time till the apple logo appears.  Ignore the slide to switch power of just keep holding until the apple logo appears.  Then it SHOULD be fine.  Give ome points if it helps.