System Windows 7 64 bit
I have the lastest version on Itunes installed.
it has now started crashing on Start up so i tried reinstalling to no avail.
I have managed to stop it crashing on start up by creating a new libary by holding shift however itunes will still crash when importing the new libary or accessing the Itunes Stores.
I will try defraging.
also used CCleaner to both uninstall and clean registery both didnt work to fix the problem
also tried disbaling Anti Virus And still had the same problem
any other sugestions?
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
- C:\Users\username\AppData\Local\Apple Computer\iTunes
- C:\Users\username\AppData\Roaming\Apple Computer\iTunes