HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
msmith625

Q: I'm having the "video format not supported" error with content that I purchased in the iTunes store.

All of my video content was purchased through the iTunes store, and played just fine on my old 30GB iPod with Video (purchased 2007).  None of it will sync now to my iPod Touch (newest version as of 9/2011) or my iPad 2.  I receive the "cannot be played on this device / video format not supported" error.  I have tried removing the files from the library and re-adding them, to no success.  Any suggestions?

Posted on Apr 28, 2012 7:59 AM