6 Replies Latest reply: Apr 29, 2012 12:53 PM by cornhuskermike
cornhuskermike Level 1 Level 1 (0 points)

My IPhone 3G doesn't connect to Itunes.  I have the most recent version of Itunes on Windows Vista.  My Phone only registers on my computer as a camera.  So I follow the troubleshooting steps on this page (http://support.apple.com/kb/TS1538) and I realize that my issue is that my Apple Mobile Device Driver does not appear in device managers.  I follow all of the steps to install it, but when I try and install the "usbaapl.inf" from the folder " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers." I get a message saying:

 

"The folder you specificied doesn't contain a compatible software driver for your device.  If the folder contains a driver, make sure it is designed to work with Windows for 32 bit systems"

 

Where do I proceed from here?

 

Thank you


iPhone 3G, Windows Vista