I have paid for Photo Wall pro but the app says Photo Wall Lite. How do I fix this?
How do I get the app I've paid for?
iPad 2, iOS 5.1
Did you already try to report the issue to iTunes, using this link?
4 replies
My Ipad says Photo Wall Pro is installed and so is Photo Wall Lite but only Lite works. Not sure what to do?
I tried some Apple website and it directed me to this. But I will try the support website you posted. Thanks
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: iTunesStoreSupport@apple.com
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom 😉
I have paid for Photo Wall pro but the app says Photo Wall Lite. How do I fix this?