1903 Views 3 Replies Latest reply: Mar 21, 2006 8:18 AM by ozyland
I assume you tried the "attempt to log into AOL account 3 time trick", after which you will be given the opportunity to convert to an Apple account. I had the same problem and finally filled out the email support form shown at the bottom of the screen. After doing this Apple manually converted the account and transferred my credits for me. Try filling out the email support form... they answered in 3 business days as it stated they would.