3 Replies Latest reply: Apr 28, 2012 7:30 PM by Courcoul
Austinr14 Level 1 Level 1 (0 points)

is apple still offering the free repair for the graphics card issue in the 2008 macbook pro models?


MacBook Pro, Mac OS X (10.5.8)
  • eww Level 9 Level 9 (52,975 points)

    Yes, if the machine in question was purchased new less than four years ago. Time has already run out for many of the affected machines, but some are still eligible.

     

    Apple has been very firm about the four-year limit, so if your machine needs the fix, don't dawdle.

  • dalstott Level 4 Level 4 (2,600 points)

    As long as you are within 4 years from the date of purchase they are warranted. If not within this limit you might try to talk to someone at Apple as exceptions have been noted on this community forum. Good luck.

  • Courcoul Level 6 Level 6 (12,205 points)

    The process is fairly straightforward. The tech sticks a flash USB stick in and boots the Mac from it. A test runs automatically. If the Mac is still covered age-wise AND the graphics chipset falls in the  defective category, a number pops up onscreen, that the tech uses to order a replacement logic board. Board in hand, an appointment is made for them to do the switcheroo, takes at least a day. At least that's how the Service Providers do it, the Geniuses at the Bar may do it differently

     

    If no number pops up in the test, you're out of luck.