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HT1498: How to rent a movie from the iTunes Store on Apple TV

Learn about How to rent a movie from the iTunes Store on Apple TV

HT1498 Slow Download of Movie Rental

2281 Views 3 Replies Latest reply: Apr 29, 2012 10:53 PM by rockgenn RSS
rockgenn Calculating status...
Currently Being Moderated
Apr 28, 2012 8:23 PM

We downloaded a movie Rental but it took 3 hours to download. We started at 8:30pm and it was finished at about 11:30pm. Our WIfi Signal strength is 5 Bars. We use Time Warner Cable for internet Connection.


1 Day later I tested the download and upload speeds at 10:30 pm. Our download speed was 492kbps.! I think I found the problem.  Other thaan changing Carriers and our times to download a movie rental, are there other actions we can take to improve our speeds?

AppleTV 2
  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Apr 28, 2012 8:32 PM (in response to rockgenn)

    Welcome to the Apple community.


    I have to say with your download speeds as they are, you have done particularly well to download a movie in only three hours. Unfortunately, there is nothing you can do to improve matters unless of course, you are prepared to upgrade your Internet service.


    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.


    Until you do upgrade your Internet service, you may wish to consider purchasing or renting from your computer. Make your selections in advance and download them to your computer, this will avoid problems with having to re-download content should you turn your Apple TV off or use it for something else whilst it is downloading.

  • fernando pecchio Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 29, 2012 1:35 PM (in response to Winston Churchill)

    I have the same problem! I have a 10 mb internet service. and I did the following:

    1. i rented a movie and it was downloading at 1mb/s, paused it

    2. start download the free yellow submarine book by the beatles and it downloads at 9.99 mb/s, I even pause this download and continue with the rental, and the rental downloads at 1 mb/s.




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