TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ
spanner4271
Level 1 (0 points)

Q: my ipod will not play any format of film i have tried mp4 and .mov and it says this format not supported what is the problem

i have an ipod classic and i have tried to put films on but every format i try it keeps saying thei format not supported i have tried mp4 and .mov and it will not take it anyone got any suggestions on what format to use and the best way to convert films

iPod classic

Posted on Apr 29, 2012 8:22 AM

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spanner4271

Q: my ipod will not play any format of film i have tried mp4 and .mov and it says this format not supported what is the problem

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  • by planb77,

    planb77 planb77 Apr 29, 2012 6:43 PM in response to spanner4271
    Level 7 (32,341 points)
    Apr 29, 2012 6:43 PM in response to spanner4271

    If these problem videos are already stored in your iTunes library, try using the iTunes built in convert to convert the file to an even friendlier iPod format.  To use it, highlight the video in iTunes and choose Advanced -> Create iPod or iPhone version from the drop down menu.  When the conversion process has completed, try syncing the new version over to your iPod Classic.

     

    B-rock