Skip navigation

TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

TS1382 my ipod will not play any format of film i have tried mp4 and .mov and it says this format not supported what is the problem

185 Views 1 Reply Latest reply: Apr 29, 2012 6:43 PM by planb77 RSS
spanner4271 Calculating status...
Currently Being Moderated
Apr 29, 2012 8:22 AM

i have an ipod classic and i have tried to put films on but every format i try it keeps saying thei format not supported i have tried mp4 and .mov and it will not take it anyone got any suggestions on what format to use and the best way to convert films

iPod classic


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.