HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

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tombramum
Level 1 (0 points)

Q: am trying to download itune on my iphone but found out is freeze and cannot go back to the main page. what do i do?

my iphone cannot open again. it just shows itune icon on it.

iPhone 3G, Windows 7

Posted on Apr 29, 2012 12:27 PM

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tombramum

Q: am trying to download itune on my iphone but found out is freeze and cannot go back to the main page. what do i do?

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  • by Demo,

    Demo Demo Apr 29, 2012 12:32 PM in response to tombramum
    Level 10 (96,032 points)
    iPad
    Apr 29, 2012 12:32 PM in response to tombramum

    Generally, when an iDevice only shows the iTunes logo and the USB cable on the screen, that means that you have to connect the device to iTunes on your computer and probably restore the device.

     

    In any event, connect the phone to your computer and launch iTunes and go from there.