emac connecting to Microsoft Keyboard?

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Level 1

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emac connecting to Microsoft Keyboard?

I have broken my apple keyboard and now I have a microsoft keyboard... i can't find anything on the net to connect emac to micro. keyboard so i can use Ctrl+C or Ctrl+V or anything like that.

I also don't know how to open my cd rom without already having a cd in there... or totally rebooting and holding mouse down. Can't i open it with the new Microsoft keyboard (once i get it connected with emac?)

emac g5 Mac OS X (10.0.x)

Posted on Mar 5, 2006 10:14 PM

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Answer 1

JMVP

Level 6

16,851 points

Mar 6, 2006 5:34 AM in response to MishaAllyn

Try using the ALT key (between the spacebar and Windows key) to stand in for the Mac's command (Apple) key in e.g., command-c for copy.

Try the F12 key and see if that ejects the optical drive tray; if it doesn't, try ALT+F12 and then Windows+F12. You can also put an eject icon in the top right of the menu bar that you can click on with the mouse. To do this, double-click on /System/ Library/ CoreServices/ Menu Extras/ Eject.menu

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Answer 2

Dean Pahl

Level 4

3,870 points

Mar 6, 2006 5:42 AM in response to MishaAllyn

Hi, Sally—

Sorry to hear of your frustrations.

What model keyboard is it?

Did it come with the Microsoft IntelliType Pro X 5.4 software?

That should enable use of the commands you mention + most Mac OS X keyboard shortcuts, depending on the keyboard, I guess.

Perhaps I'm not understanding your situation accurately...?

As to ejecting a CD, go to /System/Library/CoreServices/Menu Extras and double-click on "Eject Menu" to install it. This will place a menu at the top right-hand-side of your menu bar (it's a black icon that looks just like a Mac keyboard's eject key. This should do the trick...

I hope this helps!

Warm regards,
Dean
Edit : Hi, JMVP!
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Answer 3

Strobes

Level 1

0 points

Mar 8, 2006 8:10 AM in response to Dean Pahl

How can I open the CD drawer from the Microsoft keyboard? Short cut? Thanks.

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Answer 4

Strobes

Level 1

0 points

Mar 8, 2006 11:53 AM in response to JMVP

Thanks. It worked perfectly. All methods worked.

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Answer 5

MishaAllyn Author

Level 1

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Mar 11, 2006 1:52 AM in response to MishaAllyn

JMVP & Dean Pahl or anyone else able to help...,

unfortunatly before i had the chance to try either of your suggestions i decided to install my Microsoft IntelliType Pro 5.2 - not the not the Pro X 5.4.

The install process seemed to go all through, untill i tried to do the Cntrl C and Cntrl V. (It may not have worked for because i should have tried what the other command compatable with apple.) however i didn't know then.

I then installed the mouse software Logitec Control Center 1.1.1 for Mac osX v 10.1.2 - 10.2.6. (i thought this was the correct verson for my mac but how can i be sure what MY mac OS is?)

I wasn't sure if THIS worked either - so i moved onto my next cd to install. which was my mothers DELL cd for her printer Dell720. She insisted it was compatable with mac.

i didn't even download anything with this, because there was no icon available to use for downloading,

in any rate, NOW my comuter has crashed!

The mouse moves around and when i slide it above my trash or Finder also the " + - " on the windows that are stuck open they move and the words "finder" and "trash" appear but that is all it will do. I have to shut it down by holding button, and i am afraid i am harming it everytime i try and do something.

I'm not sure which if any of these cd's crashed it, or if it is even totally crashed.

I used the tiny hole at the optical drive tray to take out Dell cd, then put in my Mac OS to try and reinstall and unfreeze. it opened, it closed but nothing loads.

HOW do i fix this. i am at a loss for my **** computer and would love to learn how to really fix these things.

I apprechiate the other info and i will definitly try them when i figure out This obstacle.

i am at a loss and would apprechiate any help in understanding upkeep for my computer. i'll try and keep the faith. haha.

* Sally

emac g5 Mac OS X (10.0.x)

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Answer 6

Dean Pahl

Level 4

3,870 points

Mar 11, 2006 2:56 AM in response to MishaAllyn

Hi, *Sally —

Let's start with your installed version of Max OS X.

(I'll describe as per OS X 10.4.x; query back if anything significant varies.)

Go to the  menu and select "About This Mac" from the top of the pull-down menu. Under the gray apple you should see "Mac OS X" and under that "Version 10.x.x." Note this (and add it to your "My Computer" message signature here).
Next, hold your mouse directly over the Version info and click. You should see and note "Build XXXX."
Click there one more time and you'll see the eMac's Serial Number.
The processor type, RAM, and current startup disk are also listed further down in the small "About This Mac" window.
If you click the "More Info..." button, it'll open System Profiler for you. This utility has a ton more data about everything you never wanted to know about your eMac's hardware, software, and peripherals. Although some of the information may seem too technical, it can often be a big help to AppleCare, technicians, or folks here who are trying to help you troubleshoot another problem.
Cool, huh?
—Dean
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Answer 7

Dean Pahl

Level 4

3,870 points

Mar 11, 2006 3:42 AM in response to MishaAllyn

Hi again, *Sally —

Sorry to hear of your problems. It sounds as if the various driver installations went awry.

Let's leave the peripherals' driver issues for later. For now, getting your eMac to start up and run is top priority.

Kernel panic? Did/do you see this on your screen? That's a "kernel panic." We'll go there if it's relevant. If not, peachy keen...
Run Disk Utility. Please find the original Install Disc(s) for your eMac. We're looking for the one that says it contains OS X 10.x.x, not Classic (OS 9.2), in tiny print. (This is usually Disc 1 — but they're model-specific, and some vary.) This disc should contain a viable startup volume — as well as a copy of Disk Utility.
We need to open the optical drive and insert the disc. If that's easy — fine. If not... post back to ask.
With this disk in the drive, the idea is to "boot" (startup) while holding down the "C" key — holding it steadily until you see the spinning thingie on the gray screen. This takes longer than normal, because everything is being read from the disc rather than the much faster HD.
You should eventually see a blue screen with a "Welcome to Mac OS X Installer" dialog, asking you to select a language. Don't press Continue here. Instead, go to the Utilities menu and select Disk Utility.
When this opens, note what's said in the window (e.g., the "S.M.A.R.T. status"). Select the icon for your HD (not volume) in the left-hand pane, and select "repair disk." Note all that's reported. While you're here, you may as well go ahead and "repair disk permissions," too — but, for now, don't worry about what's reported there when it's done.
Quit Disk Utility, Quit the Installer (this is equivalent to agreeing to restart) — and see whether your eMac will start-up on its own now.
Post back with whuzzup.
Next? The next thing to try — if this doesn't work — is trying to do a "Safe Boot" into "Safe Mode." Don't worry about that yet — but I have to leave my eMac for a few hours...
Please stay in touch. Another participant may jump in sooner.
Good luck!
Dean
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Answer 8

JMVP

Level 6

16,851 points

Mar 11, 2006 12:02 PM in response to MishaAllyn

Sally,

Dean's tip about using Safe Boot should suffice to let you check your OS X version and if necessary remove the Logitech driver so you can replace it with the correct version (drag /Library/ Preference Panes/ Logitech Control Center.prefPane to the Trash). What model Logitech mouse do you have?

Dean also noted that you need to hold down the 'c' key to boot off the OS X Install disc (the option key brings up Startup Manager as an alternative on Mac keyboards; I'm not sure if your Windows keyboard will work correctly).

No Dell printer is compatible with anything other than Windows (indeed, judging from some of the threads on dell's support site, it's questionable if their printers will work right on non-Dell Windows PCs either). Dell mungled the printer's firmware to see to that.

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Answer 9

MishaAllyn Author

Level 1

0 points

Mar 12, 2006 2:53 AM in response to JMVP

Hello men,

thank you for all the time you have spent with me. Unfortunatly it still is frozen.

When I held the "c" button, this seemed to all work as i did complete the install process. When "repair disk" ran checked in red was printed

"Invalid directory item count (it should be 54 instead of 53)" -should i also list what was in black or is that just the list and all was fine..?

When i restarted, it started up fine. but the monitor still shows the eMac Software window will install mac osx, read this first, and install applications and classic support box. Plus another folder of mine open. frozen.

I am able to move the mouse around, but it will not open or start anything like before. Perhaps the "c" automatic install button did NOT work like i thought, or i should try the safe booting?

I will read again what you suggested for safe boot and see if i can try this. If any info i gave you changes my situation, then i need more. haha. duh.

alright. i'm off and i pray to the computer gods that this works.

thanks again for your time. duely noted and apprechiated.

oh, also.
capacity 74.53 GB
availability 11.62 GB
used 62.91 GB
# of files 355,395 -woah baby!
# of folders 92,857 - woah baby again !

Should these numbers be so high. I have re- installed once before and i believe i have the entire previous system still on here. How can i delete old system and save old files. bring files forward and delete system, i am guessing but how do i do this?
sorry i'm such a weenie. hahaha.

* Sally

emac g5 Mac OS X (10.0.x)

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Answer 10

MishaAllyn Author

Level 1

0 points

Mar 12, 2006 4:09 AM in response to Dean Pahl

yeah.... safemode didn't do anything either.

sigh. i am so sad.

Next offer of opinions?

I wish i could uninstall the keyboard and logitec, and the Dell cd. Which as i am currently looking at it, i think it MIGHT be a OS disk. yes, i believe it is. it says...

Drivers, Utilities, & Applications
already installed on your computer
for Reinstalling Dell Inspiron 2650 System Software
contents:
Anitvirus software
support
device drivers
diagnostics and utlities
online documentation

****! it is OS software. Is REALLY BAD for my mac? or is this not any more dreadful than if it were a Dell printer disk?
hmmmm. i'm an ***. hahahaha.

help!

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Answer 11

Dean Pahl

Level 4

3,870 points

Mar 12, 2006 1:47 PM in response to MishaAllyn

Hi again, Sally and JMVP —

I'm afraid my brain was weary when I wrote (meandered?) my last post in the wee hours of Saturday am — hoping to respond ~rapidly to what seemed a "panic post." Sorry. And... Thanks, JMVP.

Sally, I'm using #s and letters hoping to make it easier for you to consider & respond to each relevant item...

(1) If it's humanly possible, please beg, borrow, or purchase an Apple keyboard for the time being — at least while we try to troubleshoot whuzzup. There are enough problems right now, without that to worry about. (A working mouse is also a must! I have to wonder —> Could this be part of the "freeze" problem?)
(2) Also, if possible, it'd help a lot if you could check and let us know what version of Mac OS X 10.x.x you have installed. Our suggestions may depend on this. Depending on the eMac model/when purchased (Apr. 2002 thru recently), eMacs came with Mac OS X versions 10.1.4 » 10.2.3, then 10.2.4 » 10.3, then 10.3.3. » 10.3.4, then 10.4 » 10.4.4 pre-installed. Fyi, eMacs have a G4 (not G5) processor.
(3) I must admit I'm a bit confused about your eMac's current status — and it's probably best if we don't try to answer the "wrong" questions. 1st, I'm glad you were able to "C-boot" to your Install Disc.
2nd, when you ran Disk Utility (DU) and received the red "Invalid directory item count (it should be 54 instead of 53)" error message, was DU able to "repair" this? Don't worry about what's in black — but you need to keep running DU until it says the directory is repaired — or if it fails in its attempts to repair the problem. [1]
Some quick googling suggests that this is an error that DU usually can't repair. If so, read (4), then go immediately to [1] at the bottom of this post...
(4) Performing an "archive & install" may be a good idea — but we need to be clear about your disk directory and drivers' status 1st. It may turn out that another approach may be required (see [1] below).
(5) I don't understand what you mean by saying:

"When I restarted, it started up fine... the monitor still shows the eMac Software window will install mac osx, read this first, and install applications and classic support box. Plus another folder of mine open. frozen... I am able to move the mouse around, but it will not open or start anything like before. Perhaps the "c" automatic install button did NOT work like i thought..."

Taking this step-by-step,
Did all this happen after DU repaired the HD directory successfully? And is this a "normal" startup (not holding the "C" — or another — key as a startup keyboard shortcut)? If you see "the eMac Software window will install mac OS X" — I'm not sure whether this is Software Update appearing for some reason, or you're still booted to the Install Disc and seeing "Welcome to the Mac OS X Installer" (choose a language) box...? What did you do to get past this "install" dialog? What specifically do you mean by "frozen" ? [See (6) below about possible terms for this.]
(6) To help in describing this strange behavior, here's my wry attempt at a "decoder ring" for current "geekspeak" »» Mac OS X dialect for what you might be observing:
(a) "Crash" = something unexpected happens that causes an application (TextEdit, Safari... even the Finder) to quit "automatically. You may receive an alert when this happens, marked by a big yellow triangle with an ! inside — asking whether you want to close, report, or reopen the "app."
(b) "(Not Responding)" or "unresponsive" — indicated by a colorful spinning round thingie ("spinning beachball") &/or a red "Not responding" tag next to the process name in Activity Monitor (if it happens to be open). While this continues — seconds to interminably — you won't be able to work in that app. Usually, you can move your cursor to another application and work there when this happens.
If the problem becomes interminable, you may be able to "force-quit" the application using ( option - ⌘ - esc ) or the "Quit" options in Activity Monitor. If this doesn't work, try (in descending order of preference) ——»» ( »» Restart or Shutdown), (control - eject) = bring up the Restart, Sleep, Shutdown dialog dialog box; or (Control - ⌘ - Eject) = Quit all applications and restart. If all else fails, press the power button for a few seconds to shut down the eMac. (It's best to avoid any unexpected shut down, because this interrupts "writing to the disk," and may result in problems with your HD's disk directory. But sometimes there's just no alternative.)
(c) "Freeze" — some folks use this to denote what I described in (b), others use it for when the cursor won't move &/or the mouse/keyboard has no effect.
(d) "Panic," bizarre video/display behavior, etc... You apparently don't have these.
(e) Startup problems — where the "boot process" into Mac OSX "hangs" before it's successfully completed. For example, installing a corrupt or inappropriate "device driver" (like for the Dell printer — if it "installed" at all, which seems unlikely) could cause everything to "hang" while the little "wheel" is spinning on the gray screen.
(7) About disk capacity — you have about 15% "free" space, which is approx. the minimum you should allow. It's OK for now. We can discuss how to archive, delete, etc. files to manage this later.
(8) "safemode didn't do anything either." Exactly what did/didn't happen when you tried to Safe Boot?
(9) We're probably not ready to try and resolve the drivers issue(s) yet, but a few comments may help clarify things.
(a) Whether/how IntelliType Pro 5.2 works depends on the model of keyboard. Use the — Select version: pull-down menu here to see appropriate reader reports. Others' experiences can be good to know. What model keyboard is it?
(b) As JMVP indicated, your mom's belief about the Dell 720 printer is wrong: the printer only works with Windows 2000 & Windows XP. Dell's Outlet store has been selling the 720 for $15 recently — and they're giving away the 720 free with laptop purchases. (Their $$'s in ink cartridge costs for these low-quality printers!) You might be able to use it as part of a Windows::Mac network, but why bother? You can purchase a much better printer cheaply. I haven't a clue what "the Dell OS cd" is telling you...
(c) Once you've determined the version of Mac OS X on your eMac, follow JMVP's advice for un-installing the driver, and find the right Logitech driver for your mouse, starting from this Logitech downloads page. The correct software depends on your mouse model. What model Logitech mouse is it? Search here using the model number ("M/N") shown on the bottom of your mouse. if you don't know the name.
Looking forward to hearing further from you about the specifics. Good luck!
HTH!
Dean
[1] If DU detects errors it can't repair, try ASAP to access and save whatever data isn't part of your last backup — using, e.g., FireWire Target Disk Mode (TDM) via a borrowed Mac. Data Rescue Mac or FileSalvage may be able to help, if that's not feasible and you have files you can't afford to lose.
Then — imo, and in decreasing order of preference — your options boil down to:
(a) Acquire and run a "stronger," 3rd-party disk utility like DiskWarrior, and use it to try and repair the directory
(b) Erase/reformat the disk and re-install everything (an "erase & install" —> see Mac OS X 10.4: About installation options or Mac OS X: Troubleshooting installation and software updates)
(c) Purchase a new HD and have it installed, if all else fails.
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Answer 12

MishaAllyn Author

Level 1

0 points

Mar 16, 2006 2:14 AM in response to Dean Pahl

I have no way of barrowing an apple and the small town i live in has no place that sells, rents or lends out Apple anything. Right now, i am stuck with what i have.

as far as the OS X, I believe it's 10.2.3 because when i talked to the apple tech people on the phone when I ordered the new OSX install disk - they were dabaiting it between 10.2.3 and the next version of 10.2.4. I have NO papers or original disks from my mac. How can i be SURE this is the correct OS X? On the link you gave me it only tells me the month and year it was bought in, but that too was so long ago i don't remember exactly what month it was. or even the year. 2002 or 2003? I can call the Apple 800 line again and ask them, but is that really correct information or were they just guessing from what I told them?

When i ran Disk Utility it DID repair it. Just to make sure, i ran it again just now and no red information showed up, and it said "Repair Completed" in bold below the list of what it checked. Then I ran "Verify Disk".

You wrote ...
"(5) I don't understand what you mean by saying:
"When I restarted, it started up fine... the monitor still shows the eMac Software window will install mac osx, read this first, and install applications and classic support box. Plus another folder of mine open. frozen... I am able to move the mouse around, but it will not open or start anything like before. Perhaps the "c" automatic install button did NOT work like i thought..." ............

This just meant that when I completed the DU repair. You had said to Close it, which was being equal to restarting the computer. So when it restarted.... The screen went black, and almost immediatly the start up chime sounded like normal, the screen went to the grey screen with grey apple and circle grinding clock. everything on it's own. I didn't hold down "c" to start it. The blue Mac O X window showed up with blue and white candy cane progress bar... then it quickly finished progress and the desktop appeared like normal. -->>Only 2 windows are still opened from when it first "froze". And like i had mentioned before the mouse moves around on the screen. When i move the mouse over the trash is says "trash" and likewise with the "Finder" The x - + in corner of the windows that are open, appear and dissapear when mouse moves over them. But when i click on File Edit View Go Window Help or any icon or anything else, it just doesn't work. It's .. "frozen"
yes. All of this happened after the DU repaired the HD directory successfully.

The window with all the languages did appear but it didn't say to choose a box. Also, you said to NOT press continue at the blue screen welcoming me to the installm but instead go to Disk Utilities, SO.. i NEVER did anything with the language and continue to install. Just the disk repair.

So when i did the HD disk utilities repair i noted like you said that the window said 4.00 PIONEER and the cd icon with emac software. alos two HD icons one with 74.53GB the other just saying "My Brain".

""""I'm not sure whether this is Software Update appearing for some reason, or you're still booted to the Install Disc
and seeing "Welcome to the Mac OS X Installer" choose a language) box...? What did you do to get past s "install" dialog?""""" I don't get what you mean it's already highlighted on the English.

you suggeted force quitting the program? but since i dont have the Apple keyboard or mouse and the i cant use my mouse for anything, i can't do anything, right? I don't know what the square is when youwrote

to "force-quit" the application using ( option - ⌘ -
esc ) or the "Quit" options in Activity Monitor. If
this doesn't work, try (in descending order of
preference) ......... or (Control - ⌘ - Eject) = Quit all
applications and restart.

If all else fails, press

the power button for a few seconds to shut down the
eMac. (It's best to avoid any unexpected shut down,
because this interrupts "writing to the disk," and
may result in problems with your HD's disk directory.
But sometimes there's just no alternative.)

ok. i'm tired and i think i can't follow all this conversation anymore. i hope i gave you some useful information about my problem.

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Answer 13

Dean Pahl

Level 4

3,870 points

Mar 17, 2006 10:39 AM in response to MishaAllyn

Hi again, Sally!

Thanks for your detailed reply. Although we both probably felt a headache coming on... a lot of things about the situation are clearer now. Sorry I'm so "dense" —»» in a forum setting, I try really hard to "get things straight" — something that happens much more readily interacting in a conversation.

I'm going to summarize what I think I understand below. This is partly to confirm things are "straight," but mostly because I'm hoping someone else will join in to help in areas where I'm not experienced — like Jaguar (10.2.x, which I've never used). Then I'll outline what needs to happen next, imo.

Here's what I think we know:
(1) Disk Utility (DU) was able to repair the "Invalid directory item count (it should be 54 instead of 53)" error it had detected. Great news! You did everything correctly, using DU from the "replacement" install disc you got from AppleCare. The startup ("boot") process sounds OK. Seems that we can focus on problems caused by the ineffective/incompatible drivers for your mouse, keyboard, and printer — at least as a 1st priority...
(2) Your Logitech mouse and Microsoft keyboard aren't working. The mouse moves (and its position on the screen is "seen") but doesn't interact with or control anything by clicking; the keyboard does nothing at all. Is this correct?
Sally, I'm sorry — but you/we can't accomplish anything without a working mouse &/or keyboard. Macs are adept enough that we may be able to creatively figure out how to do what we need with only one of these — but we have to be able to achieve an input interface with the eMac.
(2) You're using Mac OS X 10.2.3 or 10.2.4.
Yes, you can trust AppleCare on this: they have a database where they can use your serial number to determine pretty much everything about your eMac's manufacture, etc. [1]
(3) Your eMac became inaccessible on the 1st restart after you'd loaded 3 (potentially incompatible) drivers — or tried to. As I'm sure you agree, one or more of the drivers are leading candidate(s) as the "culprit" — at least until proven otherwise. For future reference, it's too bad from a troubleshooting perspective that you tried to/loaded all three without restarting and testing in-between: that would probably have helped to isolate an incompatibility before it was compounded. But that's water over the bridge...
Where do we go from here?
Nowhere, without keyboard/mouse (K &/or M). Unless you have an external means of "mounting" your HD ("My Brain" = the volume) such as TDM or booting over a network, there's no alternative to this.
You seem to still have Internet access — despite your small town's dearth of Macs. That's one way of obtaining K/M. I'm hoping that the drivers incorporated in OS X 10.2.x will "do the job" in terms of giving you system access for the new device — and this is a factor in what you choose (i.e., it has to be "Mac OS X 10.2.x compatible" out of the box).
Once this is OK, here's the process I think [2] will succeed:
(4) Uninstall the ("wrong") drivers. I'm not sure whether you downloaded drivers or have them on disc, but they may have an "un-installer" available which makes this reasonably easy. Otherwise, there's a somewhat complex "search-and-destroy" process required. This would essentially involve using ⌘-F to search your entire HD for every file that includes the application's or software company's name (or an abbreviation of their name) — and selectively moving them to a temp. folder, then deleting them. Reading The X Lab's Uninstalling Applications FAQ should help you to understand this — but you may want to post specific questions if/when you get to that point.
(5) Run Apple Hardware Test (AHT). Although this may not be absolutely necessary, I think it'd be a very wise move at this point. Read about why and how to do this in The X Lab's Apple Hardware Test FAQ.
(6) Download and install the current ("right") drivers. I think JMVP and I have provided clear explanation and links to do this — but ask further if necessary. And don't even try to reinstall the Dell printer driver. Check the links I gave you; it's definitely a "no-go" proposition.
(7) A "big" caveat: I think this is more-or-less "universally correct" advice for any version of Mac OS X, but I have no experience — let alone expertise with versions before Mac OS X 10.4.x Tiger. [2]
I hope this helps!
Warm regards,
Dean
p.s. JMVP — — — Help!
[1] If you're curious, you can also kinda-sorta do this yourself, by looking up the last three characters of your serial # in eMac: How to locate the serial number and identify your model, then comparing the corresponding eMac model name to the info in EveryMac.com (eMacs)e and in the Mac OS: Versions... article cited above. Iused to have a URL to a website that'd do this for you, but I can't find it at the moment.
[2] As I've said, I've never used Jaguar — so I'm hoping that someone proficient in all things Jaguar will jump into the discussion. If not, I'll probably send out a call via email — or a post into the Using Mac OS X v.10.3 & earlier forum should "summon the cavalry."
[1,958 ⊥ 3,340]

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Answer 14

Dean Pahl

Level 4

3,870 points

Mar 17, 2006 10:31 PM in response to MishaAllyn

" I don't know what the square is..."
Oops — sorry 'bout that. What appeared on your screen as a square was the blue apple menu icon (⌘-shift-K) on mine. Please forgive...

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Answer 15

Dean Pahl

Level 4

3,870 points

Mar 20, 2006 8:43 AM in response to Dean Pahl

Hi again, Sally!

Any luck so far?

Following-up on the [mostly unnecessary] footnote [1] above...
...I found the "look-up" site I mentioned, so I'm appending it, rather than leave the issue "hanging." I realize this is the "least of your worries" right now, but you asked...
Following a referral from an ars technica's Infinite Loop article, I "discovered" Chipmunk's online Mac Serial Decoder. When you enter your eMac's serial number on this Dutch webpage and ask it to "Laat de informatie zien" (Show the information), it pops back with:
• The name of your Mac model
• Its bus speed
• An identifier of the factory where it was manufactured
• Specifically when it was manufactured [the year / week / and production # within that week]
• A link to an apple-history.com webpage that provides more detailed specifications for your model.
[Fyi, I usually cross-reference apple-history's info with data from EveryMac.com. Together, they provide a very comprehensive profile.]
As suggested earlier, eMac: How to locate the serial number and identify your model and About This Mac window provides computer serial number help get you started with this by explaining that eMac serial numbers are accessible in two places:
• Looking at the sticker inside your optical [disc] drive door
• Choosing About This Mac from the Apple Menu, then double-clicking where it says "version."
Using the model info that Chipmunk's helped provide, you can determine the approximate version and build of Mac OS/Mac OS X that was "pre-installed" using Mac OS: Versions, builds included with PowerPC Macs (since 1998). AppleCare should be able to tell you more exactly.
Exciting, huh?
Sally, here's hoping we hear back from you soon — with some good news...
—Dean

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