where is store>check available downloads? And why is using itunes an exercise in frustration?

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Level 1

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where is store>check available downloads? And why is using itunes an exercise in frustration?

According to the hard-to-find support info, for an interrupted download I am supposed to go to store>check available downloads. I cannot find this choice anywhere in the store. Now that I've had to log in I don't-know-how-many times I feel I should say more: I'll stick to, would someone please walk me through the process, as the apple info is obtuse, arcane and obscure. That still may not help, because during the download, itunes said I should re-download, but in my library, the episode shows as downloaded.

Windows 7

Posted on Apr 29, 2012 6:26 PM

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Answer 1

roaminggnome

Level 10

106,365 points

Apr 29, 2012 6:30 PM in response to american99

Open itunes. Look at the top of your computer screen for the word "Store" it will be on the sme line as "File"

Click on it.

Look for check for available downloads in the drop down menu and click it.

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Answer 2

May 24, 2012 11:03 PM in response to american99

My sentiments EXACTLY! I have spent a fortune over the years and IT SHOULD NOT BE THIS HARD! I don't understand why I have 950 purchased songs, but only a tiny fraction will download to another computer. I have only 204 songs downloaded, and yet when I follow the above instructions it says " All purchase have been downloaded for this account" !!! I have struggled with tis for a long time as my very musical mother is slipping away. THIS IS NOT RIGHT!!!! Why is Apple always so obtuse and support so limited? I have supported Apple since 1984. Where are my other 700 songs? Why do I not trust Apple. I would like to try Itunes Match, but not if this does not work. I'm running out of time! I have two accounts, a royal pain, but if I lg into the other. I paid for those songs and I want access! My main library is ona crashed and encrypted hard drive. What is going on???

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