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What if I forgot my Apple ID security question answers?

I recently got a new iMac, and in order to make my first app purchase on the computer, I need to answer some of the security questions set for my Apple ID. The problem: I made the Apple ID (and the security questions) about seven years ago or so. Therefore, I don't quite remember the answers. I have money on the account, and the account is on all of my other devices, so I don't want to delete the account.

iMac

Posted on Apr 29, 2012 6:27 PM

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35 replies

May 7, 2012 10:43 AM in response to mrk1295

If you dont remember your security answers, you can get reset email, provided you have rescue email set in your profile.


Try signin in to : http://appleid.apple.com/signin


Then click on "Password and Security" tab on left, in new Page, on right hand side, below the two questions, you will see link to get the reset email. If you dont see that, may be you can call them and ask.

May 7, 2012 4:21 PM in response to mrk1295

Someone hacked my account and filled in my security questions and I have no idea what they are and cannot change them. Of course I changed my password now, but why are we not able to manage our own account? Someone hacks my account and has more control over my account then I do!! Apple-please help with this!!

May 25, 2012 5:00 AM in response to mrk1295

I woke up this morning to find an email telling me that the security info for my Apple ID had just been changed, blah, blah, blah, reset password, blah, blah, blah, manage account.


I immediately changed my password, then went to change my security info, and did not even recognize one of the security questions much less remember the answer. This was on my MobileMe account. I have not yet migrated to iCloud (waiting to make sure Apple's caught every possible bug before I do). You other folks who have had the same kind of problem: was it on a MobileMe Apple ID? Do you suppose Apple sent this email to get my attention so that I would finally make the switch to iCloud?


Or is there someone out there messing with people's security questions?


What number did you call to get it straightened out?


Thanks.

What if I forgot my Apple ID security question answers?

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