Is there any one out there who has been able to successfully update a book that is created with IBooks Author, contains audio and is live on the store? Am I supposed to be able to update a book on my own or do I need an Apple rep to open a ticket. I tried to update another book as well and received he same error message with or without the drm free box checked. I have been emailing with ibookstore support, but have not found a solution yet.
I finally figured it out! I am sure there is more than one reason to get the error I stated above, but this is what worked for me. I needed to make sure the Digital Rights management(DRM) is marked DRM Free in Manage My Books and in the package I was trying to deliver.
At first when I started delivering my books I was able to successfully deliver them without checking the DRM Free box. Then as I started to deliver more books it became necessary that they were DRM Free in order to be delivered. My books would go through when I checked the DRM Free box otherwise I would get the error stated above. Then I would immediately go into mange my books and edit to make sure they were not DRM Free.
I tried to make a few minor updates and was unsuccessful. I would keep getting the same error. Finally, I marked the book as DRM Free in Manage my books. It took a little time to edit as I went through each territory and made sure the book was DRM Free in all territories. Then redelivered it as DRM Free in the package. The book successfully delivered. I then went into Manage My Books to edit the DRM to make sure it was no longer DRM Free. I tried it again and it worked as well. My updates showed up in less than 12 hours.
I hope this helps!
This error is caused by using iBooks Author's Export functionality and then delivering to the iBookstore. To fix, do the following:
1. Open your book in iBooks Author
2. Choose Publish from the Toolbar or from the File menu
3. Choose a name for your book package
4. iTunes Producer should open automatically once iBooks Author completes the book publishing process.
5. Carefully enter your book's metadata
6. When complete, click on the Delivery tab and click Deliver