iTunes match is stuck on Step 1: Gathering Information about your iTunes Library.
It will not progress past step 1.
I have tryed re-installing iTunes, resetting everything and all that. No luck in getting it to work.
Any suggestions on how I get it to work?
MacBook Pro, Mac OS X (10.7.3), iTunes match issue
Hi..
"A status indicator will allow you to track progress. You may also manually pause and resume iTunes at any time by clicking the Stop or Start button."
From here > iTunes Store: Troubleshooting iTunes Match
Can you click the Start button?
Sounds like the internet connection is timing out.
Try turning off your router for a few minutes, then turn it back on. Restart your Mac, launch iTunes and try again.
edited by: cs
Did the response from Carolyn Samit work?
Nope. I have the same issue.
did you ever get this resolved? i have the same problem
iTunes match is stuck on Step 1: Gathering Information about your iTunes Library
