HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

Learn about Get help using Automatic Downloads for purchased Apps, Music, and Books

fls114

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Q: I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?

I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?

iPhone 3G, iOS 5.1

Posted on Apr 30, 2012 6:33 AM

I have this question too

Q: I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. No ... more

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by ikkinlee,

ikkinlee Apr 30, 2012 6:36 AM in response to fls114
Level 1 (40 points)

Apr 30, 2012 6:36 AM in response to fls114

In order to update your older apps, you'll need to log into the old account. They will not update otherwise.
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by fls114,

fls114 Apr 30, 2012 6:45 AM in response to ikkinlee
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Apr 30, 2012 6:45 AM in response to ikkinlee

My old account is disabled. That's why I set up new account.
How do I update apps downloaded with an earlier appleid?
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by ikkinlee,

ikkinlee Apr 30, 2012 6:48 AM in response to fls114
Level 1 (40 points)

Apr 30, 2012 6:48 AM in response to fls114

You can write into support and ask for help reenabling the account through this link here:

http://www.apple.com/support/itunes/contact/

Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.
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HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

Q: I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?

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by ikkinlee,

by fls114,

by ikkinlee,

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