9 Replies Latest reply: May 4, 2012 11:30 AM by Ralph Johns (UK)
a09 Level 1 Level 1 (0 points)

It never validates the account, it's like stucked in that process and I installed it twice, does anyone knows why is this happening? Screen Shot 2012-04-30 at 4.06.13 PM.png


MacBook Pro, iOS 5.1
  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    Hi,

     

    It needs to be an Apple ID that is listed there.

     

    Although the icon says it is an iMessage name the actual name looks like it might be a Gmail one.  (this may be an Apple ID as well).

     

    If it is an Apple ID is the email verified at this site ?

    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/  Use the Manage link to Login

     

     

     

     


    9:13 PM      Tuesday; May 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • a09 Level 1 Level 1 (0 points)

    Thank you for your time Ralph, it's a verified apple ID but it still doesn't work, it just keeps loading and do not get activated...

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    Hi,

     

    In the Finder use the Go Menu and Hold the ALT key to see the Library option and select that.

     

    Once there go to the Preferences.

    Find com.apple.imessage.plist

    Drag this file tio the Trash then restart Messages  (This will recreate the file)

     

     


    8:21 PM      Wednesday; May 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • William-Anderson Level 1 Level 1 (25 points)

    On my MacBook Pro, Messages always stays at 'offline' and I can't connect. Sometimes with a restart it will connect but that is hit and miss. I've re installed it and trashed the plist but still no luck.

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    Hi William-Anderson,

     

    That sounds more general.

     

    Which Account is not logging in ?

     

     


    8:29 PM      Thursday; May 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • William-Anderson Level 1 Level 1 (25 points)

    I use my apple ID to sign into AIM same as I did on iChat.

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    HI,

     

    So it is booting in to the iMessage part ?

     

    Technically  your Apple ID is doing three jobs.

    1) an Apple ID to log in here and the iTunes Store and so on

    2) AN AIM Valid name (which tells me it is one ending in @mac.com or @me.com)

    3) An iMessage Name that can be used in the Messages Beta or your iPhone

     

    To use it as two and three in the list it needs entering as two IDs.

    Once as the first poster's Pic that has it login for iMessages

    And again as an AIM account.  (use the plus button at the bottom of the list then chose AIM in the top item in the new panel)

     

     

     


    9:33 PM      Thursday; May 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • William-Anderson Level 1 Level 1 (25 points)

    All of that I actually understand. Messages will work, that is I can connect to my AIM account that is my dotmac account the same one I used on iChat.

     

    If I can log on, then all is well, but the majority of the time it won't work. If I launch the app it will only say 'offline' I have to restart or jump some hoops by unchecking the enable boxes and restarting the app. If my mac goes to sleep with the app running then it disconnects and once again it says 'offline' I've reinstalled the app a few times but it still doesn't work well. It is actually hit and miss.

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    Hi,

     

    To launch Messages the first time your must use and Apple ID that Messages likes.

     

    In the Messages menu > Preferences > Accounts this "Account" then becomes the top one.

    It seems after this point you can deactivate the "Account" - and then not do iMessages to iPhones or iPads.

     

    If in iChat you had multiple Buddy Lists with say AIM, Google, FaceBook as well as the @mac.com name you are talking about, then Messages will gather those Buddy List in to one list (even if you had it set different in iChat 6).

     

    What happens then is that the global Buddy List can take on some of the attributes of one of the actual lists - as in Off line or Invisible.

     

    Go to the Message Menu > Preferences > General section and unlink the Buddy lists

    Then Check the Status of Each (Click and hold the current Status message)

    Also check the bottom of that list to make sure that one Buddy List is not setting the Status for All.

     

    There does appear to be an issue about the Mac going to Sleep and Waking with Messages.

    Unfortunately there does not seem to be an Answer to this just yet.

     

     


    7:30 PM      Friday; May 4, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously