8 Replies Latest reply: Jan 20, 2013 9:41 AM by FaceyS
Losing Level 1 (0 points)

A while ago, I lost my two Small silcone ear caps and now I've lost one of my Medium cap. The large size doesn't fit my ear well. Is there anyway I can get replacements that are similar to the Apple brand ones?


In-Ear Headphones
  • planb77 Level 7 (32,315 points)
  • Geoff Cleary Level 1 (100 points)

    I took a trip over to my local Apple Retail Store and told an employee there that I had misplaced one of the silicone ear tips.  At first, his canned answer was that Apple doesn't sell the silicone tips separately from the entire Apple In-Ear Headphone set.  But, after pressing him a bit (asking if there were any spares in the back workroom, mentioning that my mom had received a replacement set from the Apple Store about a year ago, etc.), the employee relented.  He walked me over to the shelf where there were neat rows of Apple In-Ear Headphone boxes.  He opened one, handed me the small canister of silicone ear tips contained within, and mentioned that he'd DOA the newly opened package.

     

    So, longish story much shorter:  I was able to get free replacement silicone tips at my local Apple Retail Store.  Color me pleased!

  • planb77 Level 7 (32,315 points)

    Thanks for sharing.

     

    B-rock

  • pledwards Level 1 (0 points)

    T

  • planb77 Level 7 (32,315 points)

    ?

     

    B-rock

  • FaceyS Level 1 (0 points)

    I lost just one medium tip, walked into an apple store carrying my headphones with the small's on (they fit just not as well as the medium) and after explaining to the guy he said that he'd go out the back and look for one for me.....he came back and said they don't do that! He said that if I bring along my headphones with the receipt, he'd take the receipt and just give me a brand new pair....free of charge (not something that goes hand in hand with Apple!) I said that I bought them over six months ago and he said that it didn't matter, they'd still do the deal! Hope this helps you

  • Agvaol Level 1 (0 points)

    I'm intersted in original S size silicone tips... I can trade with those who are looking for M or L size, I haven't never used them...

  • FaceyS Level 1 (0 points)

    Update: They said that they will not change my headphones, due to the fact that they were bought in John Lewis! I have since found that my Samsung Galaxy S3's headphone's tips fit almost perfectly so have been using them, plus they fit tighter so won't be lost as easily! Apple and Samsung together....hehehe Gonna fit a Samsung SSD to my MBP, that should make it better