1 2 3 Previous Next 33 Replies Latest reply: Nov 26, 2013 8:36 PM by Chris CA
airforce653 Level 1 Level 1 (0 points)

I've read the forums and tried going to the (user)/library/application support/mobilesync folder but the mobile sync folder doesn't exist in my application support folder.  Is there another location other than that where itunes stores the backups on a Mac?

  • 1. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    Why are you trying to get there?

    What are you trying to accomplish?

    You can see backups in iTunes prefs >Devices.

  • 2. Re: Ipad Backup file location on Mac?
    airforce653 Level 1 Level 1 (0 points)

    I'm trying to see how big the files are and deleting a few of them if they are large.

  • 3. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    Delete backups in iTunes prefs > Devices.

  • 4. Re: Ipad Backup file location on Mac?
    airforce653 Level 1 Level 1 (0 points)

    Is there anyway I can see how big the files are?

  • 5. Re: Ipad Backup file location on Mac?
    rugbyhubby Level 1 Level 1 (0 points)

    I also can't find the backup folder within finder.  I've tried deleting backups via itunes preferences and that doesn't seem to remove the backup.  looking in finder I don't have the 'mobilesync' folder w/in library/applicationsupport.  i'm using Lion and have the most recent version of iTunes as well.

  • 6. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    rugbyhubby wrote:

     

    I also can't find the backup folder within finder.  I've tried deleting backups via itunes preferences and that doesn't seem to remove the backup.

    If they are deleted with iTunes and you cannot see them in the Finder, how do you know they are not removed?

     

    looking in finder I don't have the 'mobilesync' folder w/in library/applicationsupport.

    Are you looking on your Home folder?

    Finder, hold Option then Go menu > Library.

    Application Support > MobileSync

  • 7. Re: Ipad Backup file location on Mac?
    rugbyhubby Level 1 Level 1 (0 points)

    Chris - apologies - after posting this i continued searching and found out how to make the folder/files visible.  So I've found the folder but now have multiple files and aren't sure which to delete.

     

    In answer to your first question, if I go into iTunes, devices, delete the backup, say OK and then recheck, the backup is there again. 

     

    Within the backup directory I have numerous files, none of which match (date) to my backup.  I have numerous devices backing up (2 ipads, 2 iphones, 1 itouch, 1 ipod and old backups from prior iphones).  The backups have multipler folders each with a many character name (b215e2d....27dfa).  I thought perhaps it tied to the s/n of the unit but that doesn't seem to work.

     

    Any ideas?  Having an issue where my iPad won't back up - items will sync but the ipad won't backup when connected.

     

    thanks...bill

  • 8. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    iDevice backups are not one single file.

    They are incremental. Only changed items get backed up.

    Each folder in the backup folder is one backup.

    Quit iTunes and move the backup folder to the desktop then launch iTunes. This should clear the backups in iTunes.

  • 9. Re: Ipad Backup file location on Mac?
    rugbyhubby Level 1 Level 1 (0 points)

    Apologies if this posts twice. I meant to say that there are multiple folders and I can't see a way to identify which folder represents which device.  Is there a way to tell which folder to move to the desktop?

  • 10. Re: Ipad Backup file location on Mac?
    rugbyhubby Level 1 Level 1 (0 points)

    RESOLUTION!  1) I needed to run a terminal command to show hidden files w/in finder.  Once that was done I could find the directory necessary w/in my Home folder (~library/application support/mobilesync/backup).

    2) I had to determine which back up folder represented my ipad.  This was a guess as I have multiple devices syncing (2 ipads, 2 iphones, 2 ipods plus old phones, etc.)  I looked for the folder that had the update date most similar to the last date the ipad backup was referenced in itunes.  I had to do two before I found the correct one.

     

    I could NOT get the backup deleted w/in itunes so needed to find it this way.

     

    thanks to everyone that helped even though this wasnt my original thread.

    bill

  • 11. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    You don't need to (and really shouldn't) make the hidden files visible. There are few reasons to be digging around in the ~/Library/ folder, especially if you don't know even how to get in there.

     

    And I already showed you how to view this folder.

    Finder, hold Option then Go menu > Library.

    Then go to ~/Library/Application Support > MobileSync

  • 12. Re: Ipad Backup file location on Mac?
    rugbyhubby Level 1 Level 1 (0 points)

    hi chris - i couldn't get that to work (but have since figured out how).  I also entered the terminal command to turn this off.  I realize what could be seen/altered there but needed a way to find this.  bottom line, to be clear, Chris is absolutely right and you shouldn't use the terminal command as you could delete information that could harm things overall.

     

    To find your iTunes backup (and for my reference in the future!)

    -launch finder

    - hold the Option (alt) key on the keyboard

    - choose Go from the finder menu and you'll see Library

    - choose library and then navigate to Application Support and then MobileSync and then Backup. 

    - your iTunes backup folders will be located there.

     

    tx...bill

  • 13. Re: Ipad Backup file location on Mac?
    Marc-P Level 1 Level 1 (0 points)

    tray this :

     

    Macintosh HD > (Username) > Documents > (Username) > Library > Application > MobileSync > Backup

     

    good luck.

  • 14. Re: Ipad Backup file location on Mac?
    Chris CA Level 9 Level 9 (74,870 points)

    Marc-P wrote:

     

    tray this :

     

    Macintosh HD > (Username) > Documents > (Username) > Library > Application > MobileSync > Backup

    There is no such location.

    The correct location is Macintosh HD/Users/(username)/Library/Application Support/MobileSync.

     

    And note that (with 10.7 and later) you cannot simply go to ~/Library/ because it is a hidden folder.

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