1 Reply Latest reply: Apr 30, 2012 8:32 PM by randers4
JoeBenjamin2005 Level 1 Level 1 (0 points)

I recently encountered some problems trying to sync my iPhone to my PC.  I reinstalled my iTune and cannot resolve this problem. 

The message read as ' This iPhone cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."  I am already installing the 64 bits version (iTune Ver 10.6.1).  Appreciate advise to resolve this.


iPhone 4