Cannot Sync iPhone with PC

Question

Cannot Sync iPhone with PC

I recently encountered some problems trying to sync my iPhone to my PC. I reinstalled my iTune and cannot resolve this problem.

The message read as ' This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I am already installing the 64 bits version (iTune Ver 10.6.1). Appreciate advise to resolve this.

iPhone 4

Posted on Apr 30, 2012 8:29 PM

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Answer 1

randers4

Level 9

63,519 points

Apr 30, 2012 8:32 PM in response to JoeBenjamin2005

Try uninstalling iTunes and all of its components as by following this guide: Windows XP or Windows Vista/7, then reinstall the latest version of 64-bit iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

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