I installed the Flashback removal tool - now how do I run it?
I downloaded and installed the Flashback removal tool, but I have no idea where it was installed to or how I should run it. Any suggestions?
MacBook Pro, Mac OS X (10.7.3)
I downloaded and installed the Flashback removal tool, but I have no idea where it was installed to or how I should run it. Any suggestions?
MacBook Pro, Mac OS X (10.7.3)
Hi..
If you are referring to this > Flashback Removal Tool - F-Secure Weblog : News from the Lab
Check your Downloads folder.
The file name is: FlashbackRemoveal.zip
Then double click that file to open.
Click Accept. After that you should see a dialog window telling your the trojan was removed or not found.
> http://support.apple.com/kb/DL1517
That's where I got the tool. When I opened the downloaded DMG file and run the installer package, nothing happened. Apparently this means that my machine was not infected - however, that was not clear from the instructions in the article. I expected to see some confirmation that the tool had run.
> If you are referring to this > Flashback Removal Tool - F-Secure Weblog : News from the Lab
No, I was referring to this:
Since nothing popped up, I assume that there wasn't anything to remove and that's it. I'm in SL right now, so all I can suggest is launch the tool (download it again if you can't find the FlashbackMalwareRemover.dmg file) and read the Introductory notes.
Apple's tool only alerts you if there was an infection found, and not otherwise. While Apple's tool is considered to be thorough for removing the malware, it is not built to be a user-friendly scanner that will show you what it is doing and offer you any options. Apple built it to locate and remove the malware, and then delete itself from your system.
gk_brown wrote:
I downloaded and installed the Flashback removal tool, but I have no idea where it was installed to or how I should run it. Any suggestions?
You did not need to do that. For the most part, the only things you need to install from Apple will be whatever Software Update tells you to. If you had already installed the 2012-003 Java Update, then the tool was included and ran at that time.
I installed the Flashback removal tool - now how do I run it?