ipod not working

Question

Level 1

0 points

ipod not working

my ipod makes a clicking noise and won't play. The display shows www.apple/support/ipod with an exclmation point inside a triangle. I can't reset because it just clicks and shows this message. When plugged into itunes it doesn't display my ipod so i can reset. Any ideas?

iPod classic

Posted on May 1, 2012 5:12 PM

Reply

Answer 1

May 7, 2012 12:53 AM in response to cheryldietz

Try the Hard Reset

After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.

Here is the Apple support Article on the 5Rs

http://www.apple.com/support/ipod/five_rs/classic/

if the above doesn't work, what do you see on the iPod screen when you connect to the PC?

Reply