Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sprint iphone locked

i had iphone 4s sprint lucked but i move to syria how could i unlock my iphone ????plz help me

iPhone 4S, iOS 5.0.1

Posted on May 1, 2012 6:53 PM

Reply
15 replies

Sep 25, 2013 8:46 AM in response to nawaro

I have both a Sprint i Phone 4s and a Sprint i Phone 5, both off-contract with Sprint. They have repeatedly REFUSED to unlock either phone. I'm talking 10 separate calls to customer service.

I have been a Sprint customer for over ten years with three lines, and have never missed a payment.

The Sprint store tells me to call Sprint Customer Service. Then they refuse, and just transfer me to Apple to get rid of me. Apple, of course, says its up to Sprint.

I have a friend who has Verizon, and has had no problem getting his phone unlocked.

Can anyone recommend a third-party service to unlock my two Sprint phones? I want to move them both to T-Mobile and never do business with Sprint again.

Sep 25, 2013 8:59 AM in response to MikeEike

Sprint and Verizon phones will not work on T-mobile or At&t due to some legal (annoying) activation restrictions.

Sell them and buy new ones.


For reference:


The Sprint 4S doesn't support all of the T-mobile 3G/4G bands.

The Sprint i5 doesn't support all of the T-mobile LTE bands.


(Unless you're in Europe, then the compatibility is better)


Also, what state are you in? Sprint unlocked my iPhone 4S SIM slot without any resistance and I was able to use it in Europe.

Sep 26, 2013 8:28 AM in response to chattphotos

Thanks everyone for the guidance.

I'm in NY and T-Mobile INSISTS (in-person in several different stores AND on their customer service line) that they can give me T-Mobile Service on both my SPRINT iPhone 4s AND my SPRINT iPhone5, if I can just get them unlocked.

They say that the 4S has built-in CDMA and GSM, I just need to switch the SIM. Also they say they can switch the CDMA iPhone5 to their service as well.

But that is not what everyone has said on this post.Maybe they can do it, but I would be stuck with slower (2G) service.

I want to take both phones to TMobile because I already have an unlocked GSM iphone 5 with them, and adding lines with them is a lot cheaper than sticking with SPRINT for the others.

Sep 26, 2013 10:34 AM in response to MikeEike

T-mobile will support international iPhones (Korea, Europe, etc.)


The unlocked Sprint phones will work on any supported carrier that isn't in America,

However, your unlocked GSM i5 should work fine.


I challenge you, put a t-mobile SIM in the unlocked Sprint iPhone 4S, watch the activation process. (it won't work)


Sell your Sprint phones and buy new ones!


To quote myself again:


Sprint and Verizon phones will not work on T-mobile or At&t due to legal (annoying) activation restrictions.


For reference:

The Sprint 4S doesn't support all of the T-mobile 3G/4G bands.

The Sprint i5 doesn't support all of the T-mobile LTE bands.

Sep 27, 2013 10:53 AM in response to chattphotos

Yes it's frustrating to provide advice when you know what you're talking about, and not have people just listen.

But we are all being fed a lot of contradicting information from multiple sources. Forums like this help clear away the BS by getting input from people who are not only knowledgable, but also impartial.

Would I be better of asking TMobile or Walmart for a trade-in? Since they have an incentive to add me as a customer maybe they'll give me a good price for my old phones.

Feb 16, 2014 2:14 AM in response to nawaro

Sprint is the absolut worst when it comes to releasing what is rightfully yours. Man these guys are loosing customers left and right! You dont have to have a marketing degree to understand what this is doing to their customer base. T-mobile is probably laughing all the way to bank


Here is Sprints policy on unlocking phones printed directly from their own website.

http://www.sprint.com/legal/unlocking_policy.html


hope it helps and best of luck with that.


Cheers

Andy

sprint iphone locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.