6 Replies Latest reply: May 2, 2012 4:57 AM by Erroll
Erroll Level 1 Level 1
expertise.macosx
Mac OS X

I've read that my Apple TV 2 can't play movies in iTunes Extras format. Does this mean that the movie won't play at all, or just that the extras can't be accessed on the ATV 2?

 

If it's the latter, are the closed captions part of the 'extras' in iTunes Extras files, or will the captions play on the ATV 2, as they do with the (very few) captioned movies in the iTunes Store that aren't in iTunes Extras format.

 

Thanks in advance,

Steve  = : ^ )


Apple TV (2nd generation), iOS 5.0.1, ATV Software 4.4.4
Solved by Winston Churchill on May 2, 2012 2:26 AM Solved
Closed captioning is not part of iTunes extras. Whilst there are not all that many movies with closed captioning, those that have it can be played whether or not the content has iTunes extras.
Reply by Winston Churchill on May 2, 2012 2:33 AM Helpful
This is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance the Apple TV you can send Apple your feedback here.
Reply by Winston Churchill on May 2, 2012 3:38 AM Helpful
You might try the iTunes link below, however my feeling is that it is the content providers (i.e. the movie studios) that decide whether closed captioning is added to content or not. http://www.apple.com/feedback/itunes.html

All replies

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Closed captioning is not part of iTunes extras. Whilst there are not all that many movies with closed captioning, those that have it can be played whether or not the content has iTunes extras.

  • Erroll Level 1 Level 1
    expertise.macosx
    Mac OS X

    Thanks. That means there are 5 more movies in the Australian iTunes Store that, as someone with a hearing disability, I can watch. This makes a grand total of 8 captioned movies in the Australian iTunes Store. Thanks Apple.

     

    Steve  = : ^ )

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    This is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance the Apple TV you can send Apple your feedback here.

  • Erroll Level 1 Level 1
    expertise.macosx
    Mac OS X

    Thanks. What I'd really like is to send feedback to the person responsible for iTunes Store content re the miniscule proportion of movies that has closed captions. Do you know where I can do that?

     

    Thanks in advance,
    Steve  = : ^ )

  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    You might try the iTunes link below, however my feeling is that it is the content providers (i.e. the movie studios) that decide whether closed captioning is added to content or not.

     

    http://www.apple.com/feedback/itunes.html

  • Erroll Level 1 Level 1
    expertise.macosx
    Mac OS X

    Thanks again. I'm sure it is content providers who decide whether or not to caption movies and TV shows and the overwhelming majority of them are captioned. It's hard to find a DVD that doesn't have captions, and they're often provided in several languages, and with an 'English for the hearing-impaired' option as well as plain English.

     

    I can see no reason the iTunes Store can't rent and sell these files instead of the uncaptioned ones it has chosen to market.

     

    Thanks again,

    Steve  = : ^ )