I would really like to find a way to fix my ipod. i had to get my previous one replaced by Apple but it still wont update
That error message generally indicates you have a 2nd generation unit, and can not be upgraded beyond 4.2.1. Please check the model number on the back, A1288 is 2nd gen, A1318 is 3rd gen.
APPLE I HOPE THAT YOU LOOK AT THESE THINGS CAUSE I SENT YOU A 3G IPOD TOUCH AND YOU GAVE ME A 2G IN RETURN. YOU BETTER HAVE A BLOODY GOOD EXPLANATION!!!
You are not adressing Apple in this forum. We are just users like yourself.
No you didn't. You sent them a 2G iPod. Was it 8GB or 16GB? In that case it was definitely a 2G iPod as Apple never made an 8GB or 16GB iPod Touches, only 32 and 64GB.
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