HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
Muffinman39
Level 1 (0 points)

Q: Email problems

Hi

Having problems sending and recieving emails on iPhone 4s, restarting the iPhone seems to help but problem persists.

I'm on Orange network, but problem is not with carrier as its the same using wi-fi.

I know of someone having the same issues on 3Gs on O2 network.

My firmware is up-to-date.

Are any others out their having this problem?

iPhone 4S, iOS 5.1

Posted on May 2, 2012 12:52 PM

by Indiechristian,Solvedanswer
Indiechristian Indiechristian
Level 1 (35 points)
A:

You can try deleting your email acount on your phone and put it back in your phone. Go to settings, mail, under accounts, select the email and delete acount. Then replug in your email again.

 

Or if you have an odd ball email acount that uses a different domain other than yahoo, gmail, hotmail, etc... maybe you have an IMAP or POP configuration problem. That, you have to find the webpage of your email provider and follow the directions on their webpage.

Posted on May 3, 2012 2:13 AM

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Muffinman39

Q: Email problems

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  • Helpful answers

  • by diesel vdub,

    diesel vdub diesel vdub May 2, 2012 2:00 PM in response to Muffinman39
    Level 7 (22,030 points)
    May 2, 2012 2:00 PM in response to Muffinman39

    Any errors?
    Who's the email provider?

    Is the account properly configured?

    When the issue occurs, are you able to do anything on the device that requires Internet access?

     

    What does this have to do with iPhones in the Enterprise?

  • by Indiechristian,Solvedanswer

    Indiechristian Indiechristian May 3, 2012 2:13 AM in response to Muffinman39
    Level 1 (35 points)
    May 3, 2012 2:13 AM in response to Muffinman39

    You can try deleting your email acount on your phone and put it back in your phone. Go to settings, mail, under accounts, select the email and delete acount. Then replug in your email again.

     

    Or if you have an odd ball email acount that uses a different domain other than yahoo, gmail, hotmail, etc... maybe you have an IMAP or POP configuration problem. That, you have to find the webpage of your email provider and follow the directions on their webpage.

  • by Mac-Shane,

    Mac-Shane Mac-Shane Jul 29, 2014 3:58 AM in response to Indiechristian
    Level 1 (0 points)
    Jul 29, 2014 3:58 AM in response to Indiechristian

    Any idea why emails disappear from my iphone 5 iOS 7.1.2? Had professional support without success. I open Mail, see an e-mail (exchange) and next time I look, it is gone. Problem with synchronising, obviously, but where did the email go? Not in trash, junk, or any other folder. Not to be found in webmail either. Happened to me 2-3 months ago, re-set up the mailaccount, rebuilt the database. Now it happened again. No rules, nothing.