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User profile for user: AlphaNoble
AlphaNoble Author
User level: Level 1
0 points

Unread Mail Count

Hey,


I have a problem, and I have looked for the answer and I can't seem to find the solution.


I cannot seem to have the number of unread messages in my mailbox appear to the right of the inbox label. It used to be there, and I have another account set up in Mail and the number appears next to it when there is an unread message. It's just this one account.


Here is a picture of what it is like, even though there is an unread message in the mailbox.


User uploaded file


I want the number of unread messages to be next to Gmail on the right.


Also, the number of unread messages for the Gmail account do not appear on the Dock icon.


Both of these functions work with my other account that is set up in Mail, and that account is a Gmail as well.


Thanks for you help!

Lion Safari-OTHER, Mac OS X (10.7)

Posted on May 2, 2012 1:33 PM

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9 replies
User profile for user: Glenn Leblanc
Glenn Leblanc
User level: Level 6
12,533 points

May 20, 2012 10:12 AM in response to AlphaNoble

First, check Mail's preferences just to be sure that you have unread message count shown in the Inbox (under the general tab).


Select the mailbox and choose the rebuild function under Mailboxes in the menu.


If that doesn't work, be sure to have a backup and follow this:

Quit Mail

In the Finder, select Go, then Go to Folder. Paste this in the box:

~/Library/Mail/V2/MailData/

This is in your Home Library. Look for the Envelope Index files and move them to the Trash. Restart Mail and hit continue. This will reindex your messages. See if that helps.

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Unread Mail Count

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