6 Replies Latest reply: May 2, 2012 4:50 PM by OGELTHORPE
MzPortr Level 1 Level 1

I have a urgent need to reset my MB back to factory default.  I tried booting from a Snow Leopard CD, but received kernal panic errors. 

MacBook Pro, Mac OS X (10.6.8)
Solved by MzPortr on May 2, 2012 4:22 PM Solved

I found this response in another discussion.



Replacement disc(s) from Apple: 


You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

Reply by Niel on May 2, 2012 4:20 PM Helpful

Phone Apple and order replacements.



Reply by OGELTHORPE on May 2, 2012 4:50 PM Helpful

I rechecked and 8.3 is both an early as well as a late 2011 MBP.  At least there was some value in my semi error.  Good Luck.



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