Last Friday I bought online aperture 3, but can't be opened on my iMac. I have all the requirements needed to do it. How can I try to download it again if doesn't appear in my iTunes? It apperars that I bought it I have even the invoice number but not the software.
Aperture 3, Mac OS X (10.6.8)
What happens when you try to run it? Do you have Final Cut installed on your system?
It just says that can be open because of a problem and to "check with the developer to make sure Aperture works with this version of Mac OS X" And Yes, I have installed Final Cut Express.
Thank you for answering, hope to know more...
Did you buy aperture from the AppStore?
Then set the Date in the Date in" SystemPreferences -> Date&Time" to a date before March 2012 ad run the Installer again. If that succeeds and Aperture now runs , reset the date to te current date.
Then probably your system has been corrupted by the installation of Final Cut and you need to reinstall your system; see this support article: http://support.apple.com/kb/TS3528 and the solution would be to reinstall your system.
Post back, if you need further advice.
Regards
Léonie
Yes I bought aperture from the Mexico AppStore. It is the Apperture application the one that is crashing.
The Problem Report for Aperture says
"Dyld Error Msge: Library not loaded: /Library/Frameworks/PluginManager,framework/Versions/b/PluginManager
Reason: no suitable image found. Did find:
/Library/Frameworks/PlluginManager,framework/Versions/B/PluginManager: no matching architecture in universal wrapper
The article that you suggested to read asks to Update to the OS X v10.6.7 combo but I already have the Mac OS X v10.8.8.
Sorry for the silly question but I'm just an old lady who doesn't knnow much about computers : } If I have to reinstall my system do all my stuff will be safe, I mean, all my files, photos and videos?
Thanks for the help.
If I have to reinstall my system do all my stuff will be safe, I mean, all my files, photos and videos?
The installation should only change the system files, not your home folder, but in any case, please do not do a reinstall before you have made a working backup of your system.
The article that you suggested to read asks to Update to the OS X v10.6.7 combo but I already have the Mac OS X v10.8.8.
Then you are running a prerelease beta version version of Mountain Lion and and are bound by a non-disclosure agreement, that forbids to post any information in a public forum. Please ask in the MacOS Developer Forum open only to Developers.
but I'm just an old lady who doesn't knnow much about computers
Then it is really hard to believe that your system is a developer beta version - are you really sure it is not 10.6.8? Then don't reinstall 10.8.8 but downgrade to 10.7.3. (or 10.6.8.)
As an unexperienced user without a background in system developement you would be far better of with MacOS 10.6.8 or 10.7.3. Those are stable releases that would give you far less trouble 😀.
Regards
Léonie
Please post the first 50 lines of the crash report. Cut and paste the text please not a screen shot.
Once we have this we should be able to advise you better.
The error you are getting is common on systems with both Aperture and Final Cut and is easy to repair.
regards
You are right. I made a finger mistake. My OS X is 10.6.8.
If you respond to my post we should be able to help you fix the problem.
regards
The crash report didn't allow to make a copy & paste, but at last I could get in touch with the apple support group. The tips given in this apple support communities help a lot. I download a combo for my OS X 10.6.8 and now Aperture is running. I'm sure I will come back soon with more questions. Thank you for your help.
Elleca,
what have you done sofar? Is your Aperture still crashing? Then please post the crashlog as Frank asked - this will tell us exactly your system configuration and we will be able to advice you which of the reinstall optons are necessary and how to do it.
Léonie
Finally I could get in touch with the apple support group. The tips given in the article you send helped a lot. I downloaded a combo for my OS X 10.6.8 and now Aperture is running. I'm sure I will come back soon with more questions. Thank you for your help.
I see , we have been cross posting. Thanks for letting us know that the reinstall fixed the problem.
Regards
Léonie
Why I can't open my Aperture 3?
