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Mail will not retrieve new mail for an sbcglobal.net account.

About a week ago I noticed that my emails were not being received by Mail. I have my mail set up on my iPhone as well and I was receving emails on the iPhone, however they were not showing up on my macbook pro. The account is sbcglobal.net. How can I fix this? Thank you.

MacBook Pro, Mac OS X (10.7.3), Mail

Posted on May 2, 2012 8:14 PM

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5 replies

May 2, 2012 9:01 PM in response to pkc1991

pkc1991 wrote:


About a week ago I noticed that my emails were not being received by Mail. I have my mail set up on my iPhone as well and I was receving emails on the iPhone, however they were not showing up on my macbook pro. The account is sbcglobal.net. How can I fix this? Thank you.

Yes it sounds like you will have to go into your phone Settings > Mail > Account (scbglobal acc) > Advanced > make sure Delete from server is set to Never.


Cheers


Pete

May 3, 2012 12:13 PM in response to pkc1991

pkc1991 wrote:


The phone settings have always been set to never. I have had my iPhone and MacBook for about 2 years and haven't faced this issue until now. The account isn't POP, it is IMAP. Thank you for your replying.

There is no 'leave on server' setting with an iMap account, if yours is set to 'never' it is a POP account.

Mail will not retrieve new mail for an sbcglobal.net account.

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