HT204497: Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch

Learn about Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch
chandrahaas
Level 1 (0 points)

Q: i could'nt connect to wifi,even i m typing the password i couldnt click on the join option

i have a wifi connection at my homeand i have a password for it.

i clicked on my wifi networkin my ipod touch,i typed the password but i couldnt get the join option there.

iPod touch

Posted on May 2, 2012 10:56 PM

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chandrahaas

Q: i could'nt connect to wifi,even i m typing the password i couldnt click on the join option

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  • by Apple kiwi,

    Apple kiwi Apple kiwi May 2, 2012 11:10 PM in response to chandrahaas
    Level 3 (555 points)
    May 2, 2012 11:10 PM in response to chandrahaas

    Are you sure your typing the right password

    Do any other devices work on your network

  • by cliftonfromrichmond,

    cliftonfromrichmond cliftonfromrichmond May 3, 2012 10:17 AM in response to chandrahaas
    Level 3 (792 points)
    May 3, 2012 10:17 AM in response to chandrahaas

    Sounds like a security issue.  Make sure your wireless router is not using WPA2 Enterprise encryption.  Also, make sure the Network Name or SSID does not have an "special" characters, and also make sure the SSID is not too long.  Verizon FiOS is famous for both problems.....

  • by lllaass,

    lllaass lllaass May 3, 2012 11:49 AM in response to chandrahaas
    Level 10 (189,248 points)
    Desktops
    May 3, 2012 11:49 AM in response to chandrahaas

    That sounds like you are not using the requires number of charactors for the password. The router tells the iPod how many charactors are required.

    Could you be using WEP security? Most routers allow use of a paraphrase to generate the hexidecimal encryption keys. The wifi software on some devices all just entering the paraphrase as the password. For the iPod ou have to enter the first (#1) key as the password.  If you go to the router setup/mainteneave page you can see the kys that were generated.