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All contacts appear to be offline, when not.

Hi, I´m running iChat on a MacBook Pro with latert version of Lion. When set up the account I used my @me account, the set up a second account @gmail. For some reason when I try to contact a friend from my address book, says that they are offline, when not. I deleted the gmail account to see if working thru AIM/Jabber was the problem. But still have the same issue.

Help!

MacBook Pro, Mac OS X (10.7.3)

Posted on May 3, 2012 11:43 AM

Reply
6 replies

May 3, 2012 2:09 PM in response to Tavorin

HI,


Your @me.com name and the Buddy list that goes with it can have other Buddies added to it that also log in to AIM.

These include AIM, @mac.com and @me.com names for certain plus some emails that people have registered with AIM as their "Name"


Your GoogleMail ID (if Talk is enabled at your Google Settings) will allow you to Add Jabber IDs to the List.

These include GoogleMail IDs, Facebook IDs and obviously IDs from other Jabber servers.


In most cases Jabber IDs look like email addresses but for the most part are not (Googlemail and Facebook being the exceptions)


As AIM names can be emails (@mac.com names tending to be the reverse exception) you can end up with the format of each name being a workable name in the "wrong" list.


This will make them appear Off line.


If we are talking about AIM valid names being added to an AIM valid list and not seeing each other as On line then we need to look at the Buddy list to make sure it is not set to Invisible (most Likely the Buddy's end)

and check that the options in iChat menu > Preferences > Accounts > Security are not blocking the Buddy

(Blocking in this case would include Not Allowing them)





User uploaded file
10:08 PM Thursday; May 3, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously


Message was edited by: Ralph Johns (UK)

May 3, 2012 8:49 PM in response to Ralph-Johns-UK

Ralph, on this case still not the answer. I still have this message everytime I try to send a message to a contact.

The message “test” could not be delivered. The other person appears to be offline.

The user is not accepting offline messages.

Ralph Johns (UK) wrote:


HI,


Your @me.com name and the Buddy list that goes with it can have other Buddies added to it that also log in to AIM.

These include AIM, @mac.com and @me.com names for certain plus some emails that people have registered with AIM as their "Name"


Your GoogleMail ID (if Talk is enabled at your Google Settings) will allow you to Add Jabber IDs to the List.

These include GoogleMail IDs, Facebook IDs and obviously IDs from other Jabber servers.


In most cases Jabber IDs look like email addresses but for the most part are not (Googlemail and Facebook being the exceptions)


As AIM names can be emails (@mac.com names tending to be the reverse exception) you can end up with the format of each name being a workable name in the "wrong" list.


This will make them appear Off line.


If we are talking about AIM valid names being added to an AIM valid list and not seeing each other as On line then we need to look at the Buddy list to make sure it is not set to Invisible (most Likely the Buddy's end)

and check that the options in iChat menu > Preferences > Accounts > Security are not blocking the Buddy

(Blocking in this case would include Not Allowing them)





User uploaded file
10:08 PM Thursday; May 3, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously


Message was edited by: Ralph Johns (UK)

May 4, 2012 12:07 PM in response to Tavorin

Hi,


I was trying to get you to highlight or tell us what sort of Buddy name the Buddy has and which Buddy list they are in.


Chat can be started from the Address Book although I have never done it.


I have just checked my Snow Leopard computer and it does not seem to recognise those names that I know are valid AIM names (Send Instant Message is greyed out despite iChat being Open)

On one Buddy I clicked on one of his email and it tried to tell me it wanted to use the Bonjour Buddy List to send it.


Obviously the Address Book can keep some valid names in the email section such as ones ending in @me.com or even @gmail.com and other names will be in the Instant Message section as AIM or Jabber names.


Is your Buddy in a Buddy List ?

Does it work if you call him/her from iChat ?





User uploaded file
8:07 PM Friday; May 4, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

May 4, 2012 1:18 PM in response to Ralph-Johns-UK

Yesturday, I thought I figured out what was wrong but I think I'm probably adding my friends wrong. When adding buddies I typed in the field Account Name, their @ and then in the First and last name their info as it appears on my address book. It shows this screen for all contacts that do not have an address with @me or @mac. Actually it sends a message to my friends telling them that I want to contact them using Google Talk, and they need to create a new account with Google.

Is that right?

User uploaded file

And answering your question, I'm adding my friends in different buddy list, all of them come from my address book.

Just to get clear and less frustated. Why is it so seamlessly using iChat with iPad, I have mine and don't have any problems chating with others.

May 5, 2012 12:45 PM in response to Tavorin

Hi,


I will try to explain this another way.


iChat can join or rather use several of the Instant Messages Service that are out there.


When iChat was created it could only join the AIM service and Apple made and Agreement with AIM that the Apple IDs ending @mac.com were recognised as valid AIM names.


Later when Apple changed to MobileMe @me.com ending names were added to the Agreement.


This means you can have an AIM Name or an Apple ID ending in @mac.com or @me.com and you can add Buddies to that Buddy List that have those same type names.


In this Pic I have changed My Buddy list to show Screen Names only (and then edited those)

User uploaded file


I have indicated one of each type of name that is valid with this Buddy List.


The AIM registration page is here

The Main part looks like this

User uploaded file
Uploaded with Skitch!


You can enter the "Username" part or you can enter any other email you have.

This way it is possible that you can have a Buddy with an @yahoo.com name as an AIM Buddy as in your later pic.


There is another way. If they are on PCs then the latest version of AIM for PCs allows them to add GoogleTalk and FaceBook Buddies. The Mac Version also seems to do this now.


It also seems that some of the Social Networking sites are also connecting up with other Instant Message Services.


Jabber (Google and Facebook included)

The other main service that iChat can join is Jabber.

It has been able to do this since iChat 3.


The Names or IDs people have come from a range of Jabber Servers.

People runnning those servers set them up so that they can contact other servers and by doing so provide a network.


A person would join one of these servers and end up with an ID that was in the form of Username@JabberServerName.com (so for an example I could set up the ID of ralph at a server called jabberchat.com and my ID in full would beralph@jabberchat.com)

Very few servers also offer email services


Most Jabber server need you to register via Jabber application.

There are a couple of exceptions to this.

Jabber Australia (http://www.jabber.org.au/) allows you to register via a Web Browser.

Both Google and Facebook allow you to Enable Talk or Chat on the account settings there and then use the name in a Jabber able application.


Google do not stick to the naming format that every other Jabber Server does.

They call their jabber Server talk.google.com whilst a ID from there is your Googlemail ID.

This means that in iChat you have ot set up a Google Buddy list differently or at least separately to account for this.

In iChat 3 this was a Manual change (Specific iChat 3 Instructions)



So....

Buddy Names and IDs can look like emails (in some cases they are email addresses as well)

In most cases these names and IDs can only be used with one service although that is becoming more and more blurred.


I have not seen email addresses ending is ss or do or oa

I would not tend to look at a Jabber server that was not using English so I also don't know of any jabber servers that end with those letters.

Although this is a very small list it does not seem to list any Servers with those Endings


This would appear to indicate that you added what were random email addresses to your Google List.


AS Yahoo names would not normally appear in an AIM (@me.com) list I suggest you have done the same there.



User uploaded file
8:45 PM Saturday; May 5, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

All contacts appear to be offline, when not.

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