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Mail address not filling in

2103 Views 21 Replies Latest reply: Oct 5, 2012 3:46 PM by Keith Hernandez1 RSS
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fitzrobert Calculating status...
Currently Being Moderated
May 3, 2012 8:41 PM

This weekend I upgraded to 10.7.3 on my Quad-Core Intel Xeon.  Add updates installed.

When I open a new e-mail message window in Mail and start typing an address, the address does not auto-fill from either previous recipients or my address book.  I get a spinning pinwheel that never goes away.  If I drag a contact from my address book, it fills the appropriate address.

How do I get e-mail address to fill?

Thank you

PowerMac, Mac OS X (10.7.3), MacPro4,1 Quad-Core Intel Xeon, 2.6
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 3, 2012 10:18 PM (in response to fitzrobert)

    Reboot & hold down the CMD+r keys to get to the Restore Partition, Use Disk utility there to Repair the Boot Disk.

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 4, 2012 10:04 AM (in response to fitzrobert)

    At a bit of a loss, but if you remove some from Previous Recipients, do they repopulate?

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 4, 2012 5:14 PM (in response to fitzrobert)

    That's about what I was wondering, but mine was to remove one Previous recipient from the list & see if it gets added back.

     

    Seems that info is in some db file...

     

    http://hints.macworld.com/article.php?story=20110516152604993

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 5, 2012 11:00 AM (in response to fitzrobert)

    I'm not positive, but without Mail, Address Book, or iCal running, I'd make a copy of this file...

     

    /Users/YourUserName/Library/Application Support/AddressBook/AddressBook.data

     

    Then trash the original & rename...

     

    /Users/YourUserName/Library/Application Support/AddressBook/AddressBook.data.previous

     

    to...

     

    /Users/YourUserName/Library/Application Support/AddressBook/AddressBook.data

     

    Start Mail & see if Previous recipients works.

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 5, 2012 4:57 PM (in response to fitzrobert)

    Hmmm, do a get info on /Users/YourUserName/Library/Application Support/AddressBook/AddressBook.data & the folders on up from that, are any Locked or not have R&W rights for you?

     

    Maybe copy these files then trash the originals for a test, without Mail or AB running?

     

    /Users/YourUserName/Library/Preferences/com.apple.AddressBook.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.AddressBook.abd.plist

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 6, 2012 12:51 PM (in response to fitzrobert)

    See if this helps...

     

    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

     

    Keychain Access asks for keychain "login" after changing login password...

     

    http://support.apple.com/kb/HT1631

     

    Resetting your keychain in Mac OS X...

     

    If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.

     

    http://support.apple.com/kb/TS1544

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    May 8, 2012 9:48 AM (in response to fitzrobert)

    First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.

     

    Then move these files to the Desktop...

     

    /Users/YourUserName/Library/Preferences/com.apple.finder.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.desktop.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.recentitems.plist

     

    Reboot & test.

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

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