HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
steviepicks

Q: Itnunes corrupt and need help to get going again as nothing seems to work-Help!

Hi please can somoene help me

 

My ipod was disconnected whilst synchng on my desktop and hence the itunes said I needed to reinstall or repair as I had a missing component after that

 

I did reinstall to no use as keep getting the error message "This copy of Itunes is corrupted or is not installed correctly. Please reinstall itunes"

 

I have restarted my computer , tried removing from add/remove programmes and then restarted and reinstalled and every time try start itunes I still get the same error messgae

 

 

Can someone help me please as desperate to sort it

 

Not very computer savvy but can limp through and dont know what else to try

 

I tried to contact apple but says I need a serial number but I cant open Itunes so dont knwo how I could do that either

I have also tried starting in safe mode but wont open either when I hold down shift and CTL

 

Really stuck

 

Steve

Windows Vista

Posted on May 4, 2012 12:29 AM