because of freequent trying with wrong passwords by children, it is coming as disabled, contact I tunes

Question

because of freequent trying with wrong passwords by children, it is coming as disabled, contact I tunes

because of freequent trying with wrong passwords by children, it is coming as disabled, contact I tunes. what I am to do. I am not able to find out the serial no. of the product. The product I have is 8GB Ipod, when it was introduced newly in Australia, four years back

iPod touch, iOS 3.0

Posted on May 4, 2012 1:37 AM

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Answer 1

King_Penguin

Level 10

334,144 points

May 4, 2012 8:04 AM in response to sreepoornayya

It wants you to connect it to your computer's iTunes, not to contact iTunes. If it's disabled then connect the iPod to the computer that you normally sync to and you should then be able to reset the iPod and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808

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