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Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?

iPad 2, iOS 4.3.2

Posted on May 4, 2012 3:50 AM

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Question marked as Best reply

Posted on May 4, 2012 9:39 AM

This article should help:


iTunes Store: Invalid, inactive, or illegible codes

http://support.apple.com/kb/TS1292


If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

1 reply
Question marked as Best reply

May 4, 2012 9:39 AM in response to NevillefromVic

This article should help:


iTunes Store: Invalid, inactive, or illegible codes

http://support.apple.com/kb/TS1292


If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

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