2 Replies Latest reply: May 4, 2012 10:19 AM by Peggy
Imma Jubany Level 1 Level 1 (0 points)

Dear all,


I'm new in the Mac community and I'm trying to work with the apple world that is fantastic.

Two months ago I installed iWorks package in trial version, and when expires I bought the app trought the iPages app that asked me for the serial number. There was no problem for Keynote and for numbers but for iPages the app still today is asking me for the serial number. I have the e-mail with the purchase of the app.


Anybody can help me, because I need to work with that.


Many thanks,



MacBook Pro (15-inch Late 2011), iOS 5.1
  • jaxjason Level 4 Level 4 (3,535 points)

    The first thing you need to do is post in the forum most likely to be able to answer your question. This is the iWork for iOS forums. I have asked that it get moved to the desktop forums.


    I beleive you have to completely uninstall the iwork trial, then install the full version. but someone on the desktop iWork forum would be able to confirm this for me.



  • Peggy Level 8 Level 8 (38,595 points)

    You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.


    Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.