2 Replies Latest reply: May 4, 2012 12:58 PM by wiclee
andyd99 Level 1 Level 1 (0 points)

My younger brother accidently purchased an in-app item worth £69.99. I desperately need to refund this as it will be removed from my bank and I need the money to stay.


When in iTunes I check my purchase history and try to 'report a problem' it simply opens the apple support site and does nothing! I've tried calling Apple but the stupid Auto-bot didn't understand what I'm trying to do and then expected me to stay on the line for up to 10 minutes to get in touch! Not a chance. I'm incredibly dissapointed. What can i do?



iPod touch, iOS 5.1