5 Replies Latest reply: May 9, 2012 8:36 AM by donnino2862
donnino2862 Level 1 Level 1 (10 points)

My Apple TV 1 is not starting. There is only an amber blinking light with no video signal or any other sign of operation (no noise from hard drive). I have tried the reset with the remote control with no success. Any recommendations ?

  • larsellegaard Level 1 Level 1 (0 points)

    I have the same problem please revert with an answar i have tried to reset and connecting to pc but no luck

  • Alley_Cat Level 6 Level 6 (18,680 points)

    donnino2862 wrote:

     

    My Apple TV 1 is not starting. There is only an amber blinking light with no video signal or any other sign of operation (no noise from hard drive). I have tried the reset with the remote control with no success. Any recommendations ?

    If you've unpowered it and left it for a few mins and you get the same it's likely to be a catastrophic hardware failure - probably the PSU, GPU or logic board.

     

    One of mine did that, I dismantled it, hard drive was ok, but I could not get it to start.  I have a few others so am keeping that one for spares.

     

    AC

  • larsellegaard Level 1 Level 1 (0 points)

    But how come it comes this fast I have had the apple tv for like 14 months it should be able to last longer right and is there no service for it being repaired ?

  • Alley_Cat Level 6 Level 6 (18,680 points)

    There is no repair service AFAIK which is poor.

     

    Yes, most people I think would expect a longer lifespan than 14 months, but devices fail rather randomly and you'll see all manner of goods that fail after days/weeks or go on for many years.

     

    Have you tried a local Apple Store?

     

     

    If you took out the Apple Care 2 year warranty cover it would probably still be covered.

     

    As far as 'out of warranty' expectations and laws these differ from country to country - many countries will have laws that say a product should last a reasonable amount of time before failing.  You need to look to consumer laws where you live

  • donnino2862 Level 1 Level 1 (10 points)

    Thanks for the heads up but I am more positive than that. I have read that the hard drive could be among the root causes. So I am starting with that. I'll post my results.