Since switching to iCloud I can not receive my .mac mail on the Mail program, I get them on my iPhone and on the iCloud Mail but not on the Mail application which I liked and used it all the time.

You will need to set Mail up manually with iCloud's server settings which are different from MobileMe:

Entering iCloud email settings manually in Snow Leopard or Leopard

Roger,

Thanks for the post and the link, has anything changed reciently with iCloud and using Apple Mail/Snow Leopard? I used to have my iClould mail working on my MBA (10.6.8), but this weekend it has stopped? I have followed your instructions to the letter, but I cant get it working? I have a plenty strong enough iCloud password (changed that also). I can access Apple Mail on my Lion iMac, no problem.

Any ideas??

Thanks - Mark

It's working perfectly well for me on 10.6.8; I can only suggest you check that you have indeed seet everything correctly including SSL and the ports. Probably you should delete the account and woirk through my instructions again from scratch - they do work, the illustrations were taken as I set up my account.

Roger,

Thanks again for the reply, I did pick up on a comment about the strength of the Apple ID password in some previous post, so I have changed my Apple ID to a "strong" password from moderate. Deleted the previous attempts of creating IMAP account, **** the machine down, logged out of Mobileme and followed your instructions to the letter, alas still no joy.

Strange that some people get it working straight away? I am having to use iCloud.com mail at the moment on my trusted MBA, which is a bit of a shame having had this machine woring on .mac/mobileme and now iCloud since 2008 when I first brought it.

Any last ideas to give a last chance?

Cheers - Mark

I'm afraid I can't offer any other suggestions, because the instructions are correct and do work - I have them working as do numerous other people, and indeed I've just this moment checked and Mail connected perfectly well.

It is possible that you've hit one of their server glitches, whiich should right itself in a bit; otherwise the only possibility is that somehow you've missed something somewhere.

Roger,

Thanks, I also meant to say, I have two further screens than the ones in your very helpful website instruction link:-

and this

As you can see, I selected Use Secure Sockets Layer with password on both, I assume this right? This is the only difference I see from your instructions.

Have a fun week, I will keep trying ...... Mark

Your images aren't working. Click the camera icon in the toolbar of the entry area and select the files - they must be JPGs - your screenshots may be TIFFs. You can convert them in Previews.

Roger,

Who would of thought that images from the Grab Application would not be viewable in this community forum!

The first view:-

And the next:-

Thanks for the Forum lesson!

Cheers- Mark

As far as I rememebe wrhen I did it I only held the option key down to change 'Create' to 'Continue' at the first screen: the next time (second picture on my page) I just clicked 'create' - try that,: at the second screen match yours to my picture and then click 'Create' and proceed from there.

I've checked through the process and amended my page to make it clear that you should only hold the option key down the first time. After that just keep clicking 'Create' and it will go through the screens as in my page.

I switched to iCloud a month ago and never had problems with my mail on my apple at home. However, last week, all of a sudden, out of the blue, on two of my mail accounts, I began to have problems. NOT accepting my passwords. So I had to delete them (frustrating) and log in to iCloud to access them. Coming across this community, I began reading all the issues. My mac is a 10.5.8.

I did follow all of Roger's instructions, except HOLDING down the control, or clicking on USE SECURE sockets layer. That option did not come up for me.

After going through the entire process, both accounts are back up and running on mail.

WHEW!

So, now I have two mail accounts with the @ icon and 2 with the MobileMe IMAP. Since MobileMe ends June 30, I will just go ahead and delete both remaining MobileMe IMAP accounts and follow the same instructions, since I anticipate I will also be having problems with those as well.

Carl, I understand how frustrated you are. Maybe going into an Apple Store and talking to a rep would help?That was going to be my next step, if this did not resolve it.

Thank you Thank you Thank you, Roger. These are the only clear instructions I've found that actually worked. Now I'm seeing the "searching" circle spinning for what seems a long time but perhaps it's reloading all the emails from the IMAP. I'll be back if there are any other issues.

Wish I'd found you sooner!!!

tpaudio

I see you can delete the original account and then enter these settings in... but I will then lose all my original .Mac emails???

babyalex wrote:

I see you can delete the original account and then enter these settings in... but I will then lose all my original .Mac emails???

No: these reside on the server. All you are doing is removing Mail's settings to access them, in order to enter the correct ones.

Thank you for the reply Roger. I can't change the settings in Snow Leopard without first deleting the whole account and starting over... meaning... I would imagine the server would not have that many years of old emails of mine that I could then receive again if I did delete the account. Unless maybe I back them up myself and reimport somehow?

Just got off the phone with Apple and they told me it's just not going to work unless I upgrade to Lion... but my work software is only supported up to Snow Leopard so I can't unfortunately.