HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
robertfromns

Q: there is no sound when my phone rings

no sound when my phone rings, when i receive or send a text or email

iPhone 3G

Posted on May 4, 2012 1:50 PM

Close

Q: there is no sound when my phone rings

  • All replies
  • Helpful answers

  • by gdgmacguy,

    gdgmacguy gdgmacguy May 4, 2012 2:59 PM in response to robertfromns
    Level 7 (21,061 points)
    iPhone
    May 4, 2012 2:59 PM in response to robertfromns

    That's nice.  Thanks for sharing.

  • by diesel vdub,

    diesel vdub diesel vdub May 4, 2012 4:08 PM in response to robertfromns
    Level 7 (22,030 points)
    May 4, 2012 4:08 PM in response to robertfromns

    Just above the volume controls on the side is a switch.

    If you see a red dot, it's on mute.  Take it off mute.

  • by iKayaker,

    iKayaker iKayaker Mar 17, 2014 11:48 AM in response to diesel vdub
    Level 1 (0 points)
    Mar 17, 2014 11:48 AM in response to diesel vdub

    diesel, robertfromm,

     

    I have the same problem with the iPhone 5c - no sound when a text message arrives.

     

    (1) I have "do not disturb" scheduled correctly.

    (2) I have the ringer icon correct with no slash

    (3) Yes ringtones are configured for text and other. I can hear them when I test them.

    (4) The mute switch is not red (switch above the + volume hardware switch)

    (5) I rebooted the iPhone 5c by using the button at top, slide the red bar, then pressed it again, apple came up for a minute and it seemed to be back up.

     

    Must it be a brand new conversation ?   

     

    This is really frustrating.

  • by iKayaker,

    iKayaker iKayaker Mar 17, 2014 12:05 PM in response to iKayaker
    Level 1 (0 points)
    Mar 17, 2014 12:05 PM in response to iKayaker

    I seem to be getting some sound on an incoming Text but it is not the selected ringtone Aurora that I chose.   And I have the volume at maximum.   Before I had the volume at 75%.

     

    I am not even sure what ringtone is being signaled.  

     

    This is not easy to configure.