HT201272: Download your past purchases

Learn about Download your past purchases
bettymc
Level 1 (0 points)

Q: My movie has been downloading for three hours now and the download is still not complete. Is this typical of a Itunes movie download?

My movie has been downloading for three hours now and the download is still not complete. Is this typical of a Itunes movie download?

Windows 7

Posted on May 4, 2012 3:18 PM

Close
bettymc

Q: My movie has been downloading for three hours now and the download is still not complete. Is this typical of a Itunes movie downlo ... more

  • All replies
  • Helpful answers

  • by NatalieT1,

    NatalieT1 NatalieT1 May 4, 2012 3:30 PM in response to bettymc
    Level 2 (405 points)
    May 4, 2012 3:30 PM in response to bettymc

    The average file size of a movie on the iTunes Store is 1 GB to 1.5 GB. However, HD movies are significantly larger. Because of the size, it's recommend that the movies be downloaded using a broadband connection.

     

    For information on average download speeds and a link to a bandwidth meter, please visit:

    http://support.apple.com/kb/HT1577

     

    These are only average download speeds, the amount of time it takes to download your purchase will vary according to the file's size and your Internet connection speed.